Hathway Broadband

Hathway network not working since 2 months even after paying them full

Posted on by Consumer Court
Name of Complainant Mamta Patil
Date of ComplaintJune 4, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear Concerned, This is very serious issue where we have paid hathway Rs3500 and the network is not working since 2 months. We’re literally contacting each and every one for this issue but we’re not getting any response. We are working from home and also studying online. We’re suffering more because here we have monopoly […]

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My internet connection not activated

Posted on by Consumer Court
Name of Complainant Syed shawkath Ejaz
Date of ComplaintJune 4, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I placed the re-installation internet connection on 29/05/2022, technician come and re-install my connection on 1/6/2022..they said to Activate the connection on 1st June..till now my connection is not yet activated..after follow up many times and speak with many agents also no one resolve the issue.. service is not provided as they committed and trouble […]

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Spam calls by Hathway

Posted on by Consumer Court
Name of Complainant Yuishimrin Luikham
Date of ComplaintJune 4, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I recently discontinued the Hathway wifi pack and they have been calling my endlessly. They call me 5-6times, minimum. Everyday. It has been mentally taxing. Not all calls are recognised by Truecaller and I sometimes pick up the calls even though I am very busy just to find out that its the company. It is […]

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Getting daily calls and messages from hathway internet service provider

Posted on by Consumer Court
Name of Complainant Praveen kumar bhatoa
Date of ComplaintMay 29, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had disconnected my broadband from hathway internet service provider in November due to relocation . But they are continuously calling or messaging me on daily basis.i have informed them so many times but sometimes misbehave .now i am getting harass daily by their calls . please help me out Getting daily calls and messages […]

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ISP Hathway Scam

Posted on by Consumer Court
Name of Complainant Sai Arun. S
Date of ComplaintMay 4, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Without my knowledge, Hathway has boosted the speed from 150 to 200 mbps. There is a history of me complaining about not obtaining even 150mbs and being informed it was due to tool limitations (my laptop), yet they still upped my speed, shortening my due service duration. In the name of speed, they eliminate the […]

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ACCOUNT RENEWAL UNWANTED CALLS

Posted on by Consumer Court
Name of Complainant KAUSHIK SAVAJ
Date of ComplaintApril 29, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

MY HATHWAY BROADBAND CONNECTION PLAN IS OVER AND I DON’T WANT TO RENEW IT AGAIN, BUT HATHWAY BROADBAND CALLING ME CONTINUOUSLY TO RENEW THE PLAN, I HAVE RAISED REQUEST MONTH AGO TO CLOSE MY PLAN, BUT THEY STILL CALLING ME FROM DIFFRENT NUMBERS, THAT’S WHY BLOCK THEM IS NOT OPTION. ACCOUNT RENEWAL UNWANTED CALLS was […]

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Account Deactivated Even After Paying Bill

Posted on by Consumer Court
Name of Complainant Sreekar Reddy
Date of ComplaintFebruary 7, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My Ac. No. – 1179026693 . On 29th Jan’22 i received a call from Hathway Broadband sales team saying that there’s offer, if I pay 4 months I will get 1 month free service @ speed of 100mbps for 2472 rupees, as my existing plan was 1766 for 3 months @ 50mbps speed which is […]

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Extremely poor internet service and customer support

Posted on by Consumer Court
Name of Complainant Chirag Mehta
Date of ComplaintDecember 13, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Since morning my internet connection is down and no one is providing any fix from Hathway. Their hardware team visited and said it is a software issue and now no one is either picking call or informing when it will be fixed. This is extreme level of poor service and for no reason I as […]

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Hathway Renewal amount paid, but the account was deactivated

Posted on by Consumer Court
Name of Complainant Reeshma
Date of ComplaintOctober 31, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had paid the renewal amount of Rs. 944 for hathway broadband ,but the account has deactivated. Even though I contacted the customer care and shared my transaction details, so they raised the ticket yesterday.. But today they had deactivated my account, but the ticket is not closed. Hathway Renewal amount paid, but the account […]

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Executive gave false commitment

Posted on by Consumer Court
Name of Complainant MOOSA
Date of ComplaintOctober 31, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

On 15th April I received call from Hathway executive And his mobile number 7200221499 this person informed me offers ends today (OFFER WAS 2 MONTHS FREE AFTER IT ENDS, PLAN RUPEES WAS 532 RS FOR 150MBPS)NOW I GOT THE CONECTION AFTER ENDS 1 MONTH I RECEIVED CALL FROM HATHWAY THAT I HAVE TO RECHARGE MY […]

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