Hathway Broadband

Hathway customer support

Posted on by Consumer Court
Name of Complainant Abilene
Date of ComplaintFebruary 2, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had a hathway connection and i wanted to discontinue the services so i contacted them asking to take back the modem. I dropped an email as well for the pickup and i waited for a week but no one contacted me so i shifted frlm there . After acweek the payment was due and […]

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Getting calls even i have closed Hathway Broadband connection

Posted on by Consumer Court
Name of Complainant Yogesh Joshi
Date of ComplaintDecember 30, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Respected Sir, I want to log complaint against Hathway Broadband. I have closed the connection and returned the router. I have acknowledgement slip with me all. Even i have made request to delete my number from database. Still I am getting calls everyday for top up. I hope you will help to stop this harassment […]

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False promise and refund

Posted on by Consumer Court
Name of Complainant Mohammed Irshad
Date of ComplaintSeptember 24, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hello On 25th of July I have paid 485 in total towards hathway broadband 300rs was charged for shifting to a new location and additional 185rs was paid so that they can activate the plan. After the payment was made they confirmed that my new location was not feasible the router was collected over a […]

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Hathway broadband new connection scam

Posted on by Consumer Court
Name of Complainant Hari Prashanth D
Date of ComplaintSeptember 20, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I requested a new connection on hathway official website and a executive from hathway connected me on 12sep 2023 (Amulya reddy-9652785730) ,starting she given me quotation for 3 months around Rs2360 then I negotiated for 2 months plan then she said its available for Rs1296 , I said ok and I received the payment link […]

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Monopoly of Hathway Broadbrand services at Charkop Sector 4, Kandivali West, Mumbai 400067

Posted on by Consumer Court
Name of Complainant Ganesh Shet
Date of ComplaintMarch 26, 2023
Name(s) of companies complained against ,
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

In our area, Hathway Broadband Services has monopoly and other broadbrand services provided by Jio Fiber, Airtel Fiber are not available. If we ask Jio or Airtel to provide broadband services, it is informed that same cannot be provided as the area is taken by Hathway. This monopoly practices has to be stopped. Monopoly of […]

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Hathway torture – asking to pay 2500 after i disconnected

Posted on by Consumer Court
Name of Complainant Nikhil kumar
Date of ComplaintJanuary 19, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hathway is asking to pay 2500 for the modem when I disconnected the connection, i asked them to come and collect the modem several times but they kept asking me to renew and we’re selling offer and since I was on rent, I left the city, they came after one month and asking for the […]

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Service disconnected before tenure

Posted on by Consumer Court
Name of Complainant Shreevatsan
Date of ComplaintDecember 27, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have opted for 6+2 month internet service from Hathway in Apr 22 and the validity was till Dec 15 2022 but they disconnected the service and when represented asked to activate a plan to add the remaining validity of 1 month hence again opted for 1 month. I have represented this to them they […]

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Internet services causing mental harassment

Posted on by Consumer Court
Name of Complainant Rhea Mohanty
Date of ComplaintAugust 3, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hello This is to bring to your concern that the internet service i have from Hathway have been constantly calling me everyday 15-20times a day after requesting them not to call so many times. The payment of this month internet service had to be paid but since I am out of town i requested them […]

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Hathway network not working since 2 months even after paying them full

Posted on by Consumer Court
Name of Complainant Mamta Patil
Date of ComplaintJune 4, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear Concerned, This is very serious issue where we have paid hathway Rs3500 and the network is not working since 2 months. We’re literally contacting each and every one for this issue but we’re not getting any response. We are working from home and also studying online. We’re suffering more because here we have monopoly […]

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My internet connection not activated

Posted on by Consumer Court
Name of Complainant Syed shawkath Ejaz
Date of ComplaintJune 4, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I placed the re-installation internet connection on 29/05/2022, technician come and re-install my connection on 1/6/2022..they said to Activate the connection on 1st June..till now my connection is not yet activated..after follow up many times and speak with many agents also no one resolve the issue.. service is not provided as they committed and trouble […]

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