GSRTC (Gujarat State Road Transport Corporation)

Payment Deducted but Bus Ticket Not Booked – Refund/Resolution Required and no refund

Name of Complainant Preeti Parihar
Date of ComplaintJune 5, 2026
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I made a bus ticket booking through the GSRTC online booking portal. The payment amount was successfully deducted from my bank account; however, the ticket was not booked, and I did not receive any booking confirmation, PNR number, or ticket details. Despite the successful payment, the booking status remains incomplete. I request GSRTC to investigate […]

Read More...