Gozefo

Refund is not getting initiated

Name of Complainant Anshika
Date of ComplaintMay 15, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have ordered one sofa and coffee table worth rs 30k… i have requested to cancel it but they are not cancelling it and initiating my refund. Refund is not getting initiated was last modified: May 15th, 2020 by Consumer Court

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Refund regarding issue of Gozefo

Name of Complainant shova sethi
Date of ComplaintMarch 10, 2020
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Gozefo now cheating with costumers. Upon agreement and inspection, i had returned an appliance to zefo they send me two sell id one is (Sell id – 887559) another one is (Sell id – 890575). The item was picked up on 1st march, 2020. The pickup guy initiated payment and told the amount will reach […]

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gozefo cheated me by not delivering the sofa since 2 months and I’ve paid for it.

Name of Complainant Geneviev
Date of ComplaintMarch 5, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have paid do DA sofa with gozefo and its been 2 months they haven’t brought the sofa. I’ve paid the emi cuz I don’t wanna be in bad books with the bank. Whenever I called they said I’ll get a call back but I didn’t. I also have emails to say that at last […]

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Faulty refrigerator and no repair service by Zefo

Name of Complainant Sakshi Babel
Date of ComplaintFebruary 12, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had ordered a double door Haier refrigerator from Zefo. After some days it stopped functioning properly and now when I am raising complaints there is cold response and nobody is coming to repair the refrigerator. I am having a very bad customer experience. Faulty refrigerator and no repair service by Zefo was last modified: […]

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Delivery not done by gozefo

Name of Complainant Darsh
Date of ComplaintJanuary 18, 2020
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link

I M trying to call Lokesh @7625077881 against my order I’d 308114, he is not responding my called and as per the mail received from gozefo my delivery slot is today 12.30 PM to 2.30 PM but no body responds and still my product not delivered. very poor service Delivery not done by gozefo was […]

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Zefo Fraud and cheating

Name of Complainant Kushagra Kumar
Date of ComplaintNovember 8, 2019
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I bought a tv from zefo on 5th September. Faulty tv delivered after 20 days. Customer service unresponsive. Technical team came to check the tv after one month and agreed that the tv is faulty and picked up TV. Ordered a replacement tv this was never delivered. It has been more than 2 months since […]

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Led tv damage Mila

Name of Complainant Rita
Date of ComplaintJune 28, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

Maine led tv parcheg kiya tha Jo appke tecniciate ne open kiya wah screen damge tha maine turant apke customer care ko call kiya par abhi Tak koyi feedback nahi hai.plese Mera help kare. Led tv damage Mila was last modified: June 28th, 2019 by Consumer Court

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Gozefo Complaint: Pickup of Queen Sized Bed

Name of Complainant Soumyadeep Dasgupta
Date of ComplaintJune 1, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I had a queen sized bed that I had scheduled a pickup for specifically mentioning that the pickup needs to be done on an urgent basis and that I will be vacating the house. However now the pickup executive is denying the pickup and zefo customer care is saying they will “take action” but they […]

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Repayment not done after returning the product

Name of Complainant Ronald Dsouza
Date of ComplaintMay 17, 2019
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link

Wardrobe wasordered in March after making the payment of 11,999 through Hdfc Credit card and the ordering was cancelled and returned before unpacking  as the item was more damaged than shown, repayment has not been done yet it’s been more than 45 days spoke to Customer care on 8th May nothing seems to be done. […]

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Refund not received from Gozefo

Name of Complainant Ankita
Date of ComplaintApril 29, 2019
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link

I had ordered a three seater dining table on 16th April which was delivered on 18th,but due to excessive damage on the product i returned it then and there,(by the same delivery guys) and Gozefo customer care team promised a refund within 4-5 days. Ever since then it’s been 3 weeks and I have not […]

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