Goibibo

Goibibo Refund Delay

Name of Complainant Deepa Walter Castelino
Date of ComplaintMarch 17, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have booked an international flight from Cochin to Toronto and Airfrance Airline have emailed me on 1st Feb 2023 stating they have cancelled my flight due to operational constraints. I have raised refund request for the flight ticket on Feb 1st 2023. Until date I have no refund received and the flight cost 82K […]

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DEMANDED EXTRA CHARGE BY CAB DRIVER THAN WHAT IS ACTUALLY SHOWN IN THE FINAL BILL

Name of Complainant SONA
Date of ComplaintMarch 14, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I HAVE BOOKED AN OUTSTATION CAB (ROUND TRIP) USING THE Goibibo BOOKING AGENCY, FROM NEW DELHI TO NAINITAL ON 3, MARCH, 2023. BOOKING SITE CHARGED Rs. 1607 AS ADVANCE, AND THE AMOUNT TO BE PAID AT THE END OF JOURNEY WAS Rs. 6192, ALONG WITH EXTRA CHARGES – Rs. 12/km beyond 597 km, TOLL TAX, […]

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Regarding the refund of cancelled flight tickets in Goibibo

Name of Complainant ALBUR VENKATESH
Date of ComplaintMarch 6, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I did a flight tickets through Goibibo app and the PNR is T3A1JB on 6th Feb 2023. This flight was cancelled and after raising a refund request repeatedly, there no response from Goibibo. I have also contacted Star air and they informed me that, they returned the amount to Goibibo. So, now am not be […]

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Not getting option to cancel the hotel booking so please cancel the hotel booking ID : HTLDVAWUHXXTFH4U and PNR no: 0096755313

Name of Complainant Shivananda Reddy
Date of ComplaintFebruary 20, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Goibibo ID : HTLDVAWUHXXTFH4U PNR : 0096755313 Hotel booked on 13 Feb 2023 Your booking at Sreeniketanam Lodge from 18 Mar 2023 to 19 Mar 2023 for 4 guest(s) is confirmed. You have reserved 2 room(s) for 1 night(s). so i am requesting to cancel the order for the same and refund the same.. Not […]

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Denied room after online booking through Goibibo

Name of Complainant Harikumar S
Date of ComplaintFebruary 17, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have booked a room through the Goibibo mobile application on February 7th, 2023. At the time of payment, I completed the full payment. However, when I tried to check in at the hotel on February 11th, 2023, they denied me entry. I immediately raised a complaint with Goibibo support, but they failed to arrange […]

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Fake promises under booked packages

Name of Complainant Puneet Chawla
Date of ComplaintFebruary 11, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I was booking my train ticket from Goibibo app and my ticket was in waiting list. So Goibibo recommend to opt his Goconfirm facility by paying 400rs extra, by which if your ticket is not confirmed you will get full ticket refund with a same amount travel voucher. I went for it. Now when the […]

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Goibibo and oyo hotel refused tax invoice

Name of Complainant pradeep raut
Date of ComplaintJanuary 26, 2023
Name(s) of companies complained against , ,
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I am asking for tax invoice from last two weeks to Goibibo, Oyo hotel, town house the Citiotel hotel and Simpl Pa but no one bothered to do it. Now I raised complaint for chargeback against transaction done through simpl pay later. As invoice not provided by service provider the said transaction was not completed. […]

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Data leakage by Goibibo

Name of Complainant Rajdeep Gupta
Date of ComplaintJanuary 9, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I want to report an incident, that my information is leaked by Goibibo which is supposed to be confidential. As per Goibibo some random person called early in the morning on 14th and asked for my details to them if I have a flight /Hotels booking on 15th or 16th December and some past details […]

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Full refund of money

Name of Complainant Abhinav Anand
Date of ComplaintJanuary 9, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I did booking on Goibibo and by mistake i chose tomorrow date and i need to travel today urgently. I tried calling Goibibo customer care for assistance but they are not reachable. Even i tried calling bus person and they also denied to help. At the end i have to cancel tickets at 50 % […]

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