Goibibo

Inadequate Refund for Disrupted Bus Journey – Request for Full Compensation

Posted on by Consumer Court
Name of Complainant Sudish
Date of ComplaintAugust 30, 2025
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Dear Goibibo Team, I am extremely disappointed with the handling of my recent bus booking (Booking ID:GOBUSIOS06E4AA3DED) The journey was severely disrupted due to the bus breaking down at 2:00 AM on the outskirts of Hyderabad ( Shad-Nagar ) . We were stranded until 8:00 AM with no alternative arrangements provided by the operator or […]

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Voucher code issue

Posted on by Consumer Court
Name of Complainant Srimanth
Date of ComplaintJune 5, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have booked 4 train tickets through goibibo which were waitlisted at the time of booking. But the tickets were not booked at the time of chart preparation. According to goibibo terms they refunded my money as well a voucher. But the voucher was not working while the day I received it. Voucher code issue […]

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Request to change date of Reservation

Posted on by Consumer Court
Name of Complainant Diwakar Thakur
Date of ComplaintApril 8, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked Hotel on 4th April for July, but due to some unknown error it was booked for April. My Railway tickets are booked according to July trip. Same I requested to modify Goibibo but they refused to do so. Unfortunately they don’t have email id only we can contact by phone call, Request to […]

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Getting continuous OTP messages from different online brands

Posted on by Consumer Court
Name of Complainant Patel Anu
Date of ComplaintMarch 5, 2024
Name(s) of companies complained against , , , , ,
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I am receiving continuous otp messages every 2nd day on my mobile number from different brands like flipkart, netmed, rummy, goibibo, zepto, croma, etc..I never used such portals. Now also I am getting same messages on my 2 nd number. I am not able to do operate my mobile due to this. Its been a […]

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Scam Company Goibibo

Posted on by Consumer Court
Name of Complainant Anurag Kumar
Date of ComplaintFebruary 14, 2024
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

I was booking the the tickets from Delhi to Bhubaneswar and Bhubaneswar to Delhi on 15th Feb and 17 Feb respectively but when I have done the payment the dates changed to 15th March and 17th March they have installed an AI, which changes the date of the airlines after the payment when PNR generates, […]

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Untidy and Bad service apartment provided by Goibibo – refund required

Posted on by Consumer Court
Name of Complainant Deepak Jar
Date of ComplaintDecember 30, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked a service apartment with Goibibo in Madurai, named Amohaa service apartment, from 23rd Dec to 25th Dec I paid very high amount for this untidy, full of insects, mosquito, coakroaches. Ants, no service, muddy and smelly water in tabs also no mirror in basin, no doormats in bathroom, no mosquito repellents provided, I […]

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Money refund for poor hotel

Posted on by Consumer Court
Name of Complainant Shradha
Date of ComplaintDecember 29, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked a hotel at Middleton Inn, kolkata from 12th dec to 15th dec, but checked out on 13th dec as hotel rooms were very untidy. I was assured of money refund by Goibibo. But they are not reverting. Money refund for poor hotel was last modified: December 29th, 2023 by Consumer Court

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Bus ticket refund and compensation

Posted on by Consumer Court
Name of Complainant Vivaswan Pandey
Date of ComplaintDecember 16, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I booked bus ticket from manali to delhi through goibibo . They guve me bus time of 20:50 but when i reached mu bording point at 20:30 the bording point manager said you missed your bus. Your bus is departed at 19:40 i miss my bus then i call Goibibo Coustmer support then they me […]

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