Flipkart (cs-head@flipkart.com

Received a defective product from flipkart and the customer service executives are not cooperating for return/refund

Name of Complainant Prakhar Kumar
Date of ComplaintJuly 13, 2022
Name(s) of companies complained against , ,
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Received my product on 21st June and I received a defective laptop where the laptop hinge was not aligned with a screen (where the wire was also showing) and the warranty is incorrect… Initiated for a replacement immediately but the replacement was never done…. Upon constant follow-ups I was told that the technician will visit […]

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Received a defective product from flipkart and the customer service executives are not cooperating for return/refund

Name of Complainant Shreya
Date of ComplaintJune 19, 2022
Name(s) of companies complained against , ,
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Order ID – OD124910392528385000 Received my product on 11th May and I received a defective laptop which was not even switching on… Initiated for a replacement immediately but the replacement was never done…. Upon constant follow ups I was told that the technician will vist and check and then any actions will be taken for […]

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I got my item today (14/6/2022) and it shows that item return period is (14/06/2022) I can’t return

Name of Complainant Abdulla ibrahim
Date of ComplaintJune 15, 2022
Name(s) of companies complained against , ,
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Order Id -OD225189054974162000 i got my order on (14/06/2022) and the product is defective .And i want to return the product and shows that return policy end today itself I got my item today (14/6/2022) and it shows that item return period is (14/06/2022) I can’t return was last modified: June 15th, 2022 by Consumer […]

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Double payment for an Order

Name of Complainant Ankit Sen
Date of ComplaintJune 11, 2022
Name(s) of companies complained against , ,
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Order ID OD125130122564025000 Made a transaction from Flipkart App and the order summary says “In Progress”. Later on when the delivery partner came, again had to pay for the same order. Double payment for an Order was last modified: June 11th, 2022 by Consumer Court

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