Excitel

Refund related concern of my Excitel broadband device

Posted on by Consumer Court
Name of Complainant Pritam Singh
Date of ComplaintJuly 18, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Hi Team, I have submitted my device on 6th of Nov 2022, but still my refund is not processed yet. Because your service provider had put my device in damage while I had given the device to him in a new condition. I have been following this for more than 7th months but till now […]

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Security Amount Refund

Posted on by Consumer Court
Name of Complainant DINESH VERMA
Date of ComplaintJuly 15, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have terminated the service and returned the router 2.5 months ago and they said that you will get refund within 60 days but now they are just making excuses daily but not refunding the security deposit ,it’s been 75 days , customer care repeat same statement everytime but don’t resolve the problem,I thought I’m […]

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Security deposit refund issue

Posted on by Consumer Court
Name of Complainant Satyam kumar
Date of ComplaintJuly 12, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have terminated the service and returned the router three months ago and they said that you will get refund within 60 days but now they are just making excuses daily but not refunding the security deposit ,it’s been 90 days , customer care repeat same statement everytime but don’t resolve the problem,I thought I’m […]

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Excitel refund policy

Posted on by Consumer Court
Name of Complainant Kunal yadav
Date of ComplaintJuly 11, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I submitted my router on 10 may and today is 11 July total 62 days but the didn’t refund my security. I need compensation and my refund too. Excitel refund policy was last modified: July 11th, 2023 by Consumer Court

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Misleading sales by Excitel

Posted on by Consumer Court
Name of Complainant Om Prakash Joshi
Date of ComplaintJuly 11, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I was promised to support with broadband speed of 400 MbPS for which I paid accordingly for 6 months plan. However, I am only getting an speed of 160 to 200 MbPS. When I spoke to the sales and technical team they told me that you will get speed upto 300 MbPS which is a […]

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Refund not issued

Posted on by Consumer Court
Name of Complainant Digvijay Tomar
Date of ComplaintJuly 6, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had submitted device on 22-Dec-23 but have not the refund of deposit amount Rs. 1000. I tried to contact customer care through phone call and mails but they ended up with up mere assurances of getting this issue resolved soon. I t has been more than 6 moths but I have not received neither […]

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Regards security deposit and partial payment of excitel broadband

Posted on by Consumer Court
Name of Complainant Krishna Vishwakarma
Date of ComplaintJune 30, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

have paid security deposit at the time of joining with excited broadband afte 4-5 months local provider of excited discontinued their services in my locality on dated 9 jan 2023 hence i raised ticket for security deposit refund and partial payment refund for balance service days on same 09 jan 2023 and call them multiple […]

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Excitel Fraud Service Provider Not Refunding Security Deposit.

Posted on by Consumer Court
Name of Complainant Aarish Khan
Date of ComplaintJune 29, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have disconnected my excitel connection on 19 Feb 2023, and it’s been more than 120 days I have not received my refund of security deposit which was promised to pay within 60 days after the termination of connection. I’ve raised multiple tickets since then but they closed the tickets on their own without any […]

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Excitel company not refunding my security deposit of 2000

Posted on by Consumer Court
Name of Complainant Karan Goyal
Date of ComplaintJune 29, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My registered mobile number is 7838696013. I have purchased a erxcitel boardband connection with 2000 security amount which was fully refundable with 60 days..I have discontinued excitel connection in dec 2022 now 6 months have been passed and excitel is not refunding my security deposit even after multiple calls and emails Excitel company not refunding […]

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