Eversince I chose Excitel broadband, I have only suffered.  They never provide you customer support neither resolve the issue.   The only thing they do is transfer calls to technical department.  They make us wait for hours and more and as soon as call connects, they cut the call and message us that we were u […]

Installation man asked Rs 400 in his paytm.. Installation fee Rs 400 is not in website then why should i pay..?? I didnt paid and he left without installing.. Many times complained Yesterday.. Excitel sales team told me they will fix this issue in 24 hrs.. But they didnt helped.. I have Call Recordings of […]

I am facing multiple issues with my Excitel Broadband and every time I raise a ticket they say to wait for the ticket resolution time and they don’t solve the issue and close my ticket. My internet connection just disconnects automatically and does not work. Customer care executive just say sorry and we are highlighting […]

I purchased Excitel Broadband services 15 October 2019 then a man name Ankit Shrivastav came to me for collecting my documents he gave to me a registration receipt bill book it’s serial Number 196226. I also paid 2000 rupees. its good running 4 months after purchasing of 4 months I called Excitel Broadband executive Ankit […]

Ticket raised 1959583 for extension in validity in my prepaid plan on 17th July 2019 for poor or no service for 7 days with no respite till date . false assurances by customer care , pathetic. Excitel poor service was last modified: July 26th, 2019 by Consumer Court