Excitel Broadband

Excitel broadband connection disconnected & Security refund not received after 5 months even.

Name of Complainant Anil Sachdeva
Date of ComplaintJanuary 16, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Excitel broadband disconnected and ONU device submitted to office on 20th Aug’22. As per commitment Security deposit of Rs 2000 still not received. No response from Excitel customer care also despite of repeated complaints. Excitel broadband connection disconnected & Security refund not received after 5 months even. was last modified: January 16th, 2023 by Consumer […]

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Excitel broadband

Name of Complainant Nikhilesh kumar kushwaha
Date of ComplaintJanuary 12, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi Team I had taken excitel broadband plan on 3 jan 2023 from jan 3 to till now only I am getting 3 to 5 mbps speed out 300 mbps plan opted. Even though area manager is not picking the call. And they are not proving the proper resolution for the same. I want at […]

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Broadband service stopped by Excitel

Name of Complainant Nadeem Ahmed
Date of ComplaintDecember 24, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hello, I have taken Broadband service of 1 year plan, however it was stopped on Dec 1st 2022. There is no response via phone, chat or email by the Excitel broadband company. I need response along with my refund of ₹10,000.00 ASAP Broadband service stopped by Excitel was last modified: December 24th, 2022 by Consumer […]

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Security Money

Name of Complainant Sumit Kumar Verma
Date of ComplaintDecember 24, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Sir, I return my device on 23/August/2022 but company not returned my security money of 2000 till date when we call the customer care they said it take 1 more week again and again. It is already near about 120 days when we return the device. Security Money was last modified: December 24th, 2022 by […]

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Didnt got Refund of security deposit via excitel broadband

Name of Complainant Savita tiwari
Date of ComplaintDecember 6, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Its more than 3 months from when i terminated my excitel connection firstly they promised to give refund in 1 month then they said 3months but now its 4months and i didnt got my refund and customer team asked my bank details bcz they are saying they arent able to transfer in my last payment […]

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Excitel broadband no connection

Name of Complainant dakshu
Date of ComplaintOctober 6, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

it has been a month, my excitel wifi has no connectivity. i try to call the service providers they didn’t even pick the call or reply to the msssage. I tried calling on excitel customer care they said my wifi connection will be resolved in few day/ as soon as possible but nothing happened, I […]

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Excitel broadband refund issue

Name of Complainant Arun Kumar cheekati
Date of ComplaintAugust 19, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Not refunding the deposit amount 2k,after termination of the connection.This is disgusting service by excitel in Hyderabad. Excitel broadband refund issue was last modified: August 21st, 2022 by Consumer Court

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Excitel Internet connection

Name of Complainant RAVI KUMARA G
Date of ComplaintAugust 11, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have booked Excitel 300Mbps 6months plan, but the speed is very slow and it is below 50 Mbps. I have raised ticket for the same with Excitel but no one visited and also local executives not picking the call. I want to cancel the connection and refund the amount also need compensation for the […]

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Refund is not initiated

Name of Complainant Kesharaju shanthan
Date of ComplaintSeptember 10, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had submitted router device on 25th of June, their actual time to refund my amount is 30 days it’s been almost 2 months, they are not initiating refund, when I called customer care person they are not giving proper information about refund Refund is not initiated was last modified: September 10th, 2021 by Consumer […]

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Refund issue with Excitel BroadBand Services – Bangalore

Name of Complainant Amit Kumar
Date of ComplaintAugust 23, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have taken connection with Excitel and paid Rs 2000/- security deposit. I was told that post disconnection and device return, within 30-45 days, Refund will be initiated to Consumer’s Bank directly. Its now 2 Months and yet my refund has not been proceed by Excitel Broadband services yet. Looking for your support to help […]

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