Excitel Broadband

Refund of security deposits not given as 60 days over

Posted on by Consumer Court
Name of Complainant Sankar Ganguly
Date of ComplaintMay 11, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am Sankar ganguly from Delhi. My connection is terminated on 09.03.2023. According to company policy security deposits of Rs 2000/- is supposed to come before 60 days. But 60 days over their customer care is not able to help me out even though I have returned all the material of Excitel. My registered mail […]

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About security refund from excitel broadband

Posted on by Consumer Court
Name of Complainant Himanshu singh
Date of ComplaintMay 4, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I discontinued my connection from excitel broadband in October 2022 since then I’m calling regularly for my refund amount but they are only telling me we will give you your refund just wait little longer. It’s been 8 months since I submitted their device. Take some stricts action against these kind of fraudulent company About […]

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Security deposit not refunded even after 5 months 20 days

Posted on by Consumer Court
Name of Complainant Nuthulakanti Gopinath
Date of ComplaintApril 24, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am pre existing customer to Excitel company and I disconnect this network and returned the device on 14th Nov 2022 .The company promised to refund my security deposit (₹2000) after 90days But till date there is no refund recivid from the network provider. I raised a ticket Ticket num:1741674 and requested for my refund […]

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Not providing quality services and always saying we will be resolving the issue in 4 hours will escalate to the higher team

Posted on by Consumer Court
Name of Complainant Suhas S
Date of ComplaintApril 19, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have taken a excitel broadband connection last month and the local people who came they said if any issue call us back we will resolving the issue in 4 hours it’s a big lie from the second day the issue started and I tried calling the people who given the connection and they are […]

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Excitel Not Refunding Security Amount

Posted on by Consumer Court
Name of Complainant Chanda Banarjee
Date of ComplaintMarch 23, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hello All, This is in regards to the fraud happing from Excitel, where in they are taking 2000/- INR as security and by the time of ending the connection a user have to wait for 90 days to get that security money. Its been 6 Months since i have not got my refund yet despite […]

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Refund of security deposit

Posted on by Consumer Court
Name of Complainant Yogesh Gupta
Date of ComplaintMarch 2, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Excitel company is fraud and conducting scams by forfeiting security deposit (₹2000). The termination request was placed 4 months ago, router was taken back and even after 50 calls and follow ups, no result. This means that they are doing fraud with consumers and should be penalized. Request the concerned authorities to take a strict […]

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Refund excitel security deposit

Posted on by Consumer Court
Name of Complainant Arpita
Date of ComplaintFebruary 27, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Excitel company is fraud and conducting scams by forfeiting security deposit (₹2000). The termination request was placed 4 months ago, router was taken back and even after 50 calls and follow ups, no result. This means that they are doing fraud with consumers and should be penalized. Request the concerned authorities to take a strict […]

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Excitel broadband

Posted on by Consumer Court
Name of Complainant Saba ameer
Date of ComplaintFebruary 10, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am using excitel broadband services for internet connection. For which I have paid Rs 2000 security deposit and advance monthly rental. However I face frequent internet disconnections for prolonged period of time. When I asked the excitel team for disconnection and refund. They denied. Excitel broadband was last modified: February 10th, 2023 by Consumer […]

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Security deposit not refunded even after 7 months

Posted on by Consumer Court
Name of Complainant Shubham Tayal
Date of ComplaintJanuary 27, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Excitel company is fraud and conducting scams by forfeiting security deposit (₹2000). The termination request was placed 7 months ago, router was taken back and even after 50 calls and follow ups, no result. This means that they are doing fraud with consumers and should be penalized. Request the concerned authorities to take a strict […]

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