Excitel Broadband

Refund issue with Excitel BroadBand Services – Gurgaon

Name of Complainant Lavi Gupta
Date of ComplaintJuly 17, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Sir/Madam I have taken connection with Excitel and paid Rs 2500/- security deposit. I was told that post disconnection and device return, within 30-45 days, Refund will be initiated to the Consumer’s Bank directly. It’s now been almost 8 Months and yet my refund has not been processed by Excitel Broadband services yet. Worst customer […]

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Refund issue with Excitel BroadBand Services – Delhi NCR

Name of Complainant Sitaraman
Date of ComplaintJuly 7, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Sir/Madam I have taken connection with Excitel and paid Rs 2000/- security deposit. I was told that post disconnection and device return, within 30-45 days, Refund will be initiated to the Consumer’s Bank directly. It’s now been almost 3 Months and yet my refund has not been processed by Excitel Broadband services yet. Worst customer […]

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About security money

Name of Complainant Rahul Kumar Singh
Date of ComplaintJuly 4, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had returned router on 12/12/2022 but still they haven’t refunded my security deposit it is about 6 month now About security money was last modified: July 5th, 2023 by Consumer Court

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Excitel Fraud Not Refunding My Security Deposit.

Name of Complainant Aarish Khan
Date of ComplaintJune 29, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have disconnected my excitel broadband connection on 19 Feb 2023, and it’s been more than 120 days I have not received my refund of security deposit which was promised to pay within 60 days of termination the connection. I’ve raised multiple tickets since then but they closed the tickets on their own without any […]

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Excitel broadband connection termination

Name of Complainant Anitha
Date of ComplaintJune 20, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am trying to terminate my excitel broadband internet to get refund of 2000rs back which was paid while taking the connection. have opened multiple tickets with customer care and they are closing it without reason. not proceeding further and saying the device is damaged physically , no refund will be provided. seems this is […]

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continuous and excessive call from excitel broadband.

Name of Complainant aditya kumar singh
Date of ComplaintJune 12, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear Sir/Madam, its been 30 days that i had disconnected my Excitel Broadband connection and requested the local executive to collect the router from my premises. However, despite numerous attempts and reminders, the executive has failed to pick up the router, leaving me inconvenienced and frustrated. In addition to the failure to collect the router, […]

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Excitel Broadband not processing Security Deposit Refund

Name of Complainant Prakash Ruia
Date of ComplaintJune 8, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My Excitel Connection No is 1100332393. Due to pathetic and irregular service and poor customer response, I decided not to renew my excitel connection upon its expiry on 3rd June 2023 and informed the company accordingly. A security deposit of Rs 2000 is refundable by Excitel. For processing the refund, Excitel has to pick up […]

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Complaint against Excitel Broadband for Harassment Calls

Name of Complainant Faiz Ahmad Khan
Date of ComplaintMay 27, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear Sir/Madam, I am writing to bring to your attention a matter of grave concern regarding the harassment and mental distress I am experiencing as a result of continuous and excessive calls from Excitel Broadband. its been 30 days that i had disconnected my Excitel Broadband connection and requested the local executive to collect the […]

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Excitel – Service is not provided

Name of Complainant Sunil Kumar
Date of ComplaintMay 25, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have take Excitel internet connection, i paid for annul subscription, not even a month i used it, the cable line is disconnected infront of my house .. and no one is coming to fix it, from excitel, if i call they are telling you paid for annul subscription, Very very bad and worst internet […]

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Refund of security deposits not given as 60 days over

Name of Complainant Sankar Ganguly
Date of ComplaintMay 11, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am Sankar ganguly from Delhi. My connection is terminated on 09.03.2023. According to company policy security deposits of Rs 2000/- is supposed to come before 60 days. But 60 days over their customer care is not able to help me out even though I have returned all the material of Excitel. My registered mail […]

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