Eureka Forbes

Unprofessional Customer Service

Posted on by Consumer Court
Name of Complainant Nida Fatima
Date of ComplaintJune 21, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I’ve been contacting them since February to get my Vacuum Cleaner serviced but no help. It’s been 4 months already and all they do is raise a ticket and update the ticket wherever I contact them. They are unable to provide a technician even once despite numerous requests from my end. I’ve never seen such […]

Read More...

Collection and Refund of Vacuum Cleaner – Eureka Forbes.

Posted on by Consumer Court
Name of Complainant Loyola Henriques Tel: 9930069436
Date of ComplaintJune 21, 2023
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link

My Vacuum Clener Kordfree – Eureka Forbes make, paid 19000.00 . The motor got burnt. Eureka Forbes Technician came to inspect and confirmed that it cannot be repaired because the manafurture has stop making this model and spare parts. The Technician confirmed that a refund of 45% would be paid as per the company policy. […]

Read More...

Always my order gets cancelled

Posted on by Consumer Court
Name of Complainant JYOTHI
Date of ComplaintJune 16, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have ordered sum of groceries… The store people had cancelled it.. They didn’t refund my money to source account. They always make late. Always my order gets cancelled was last modified: June 16th, 2023 by Consumer Court

Read More...

Aquaguard Service fraud

Posted on by Consumer Court
Name of Complainant Shauvik Das
Date of ComplaintJune 12, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

On 9th June 2023 I contacted Aquaguard Water purifier service and after communicating to customer care number 18004201440 they have given one person number who pretended to be the manager and send one guy who is having the Aquaguard ID card technician named Sayed Saqib age 23 years. (+918095929488 ). and did the service and […]

Read More...

Escalate the service of aqua guard

Posted on by Consumer Court
Name of Complainant Taniya
Date of ComplaintJune 6, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I filed a complaint of my aquagaurd on 25th May there was a red light that was showing on the purifier I requested a service from eureka Forbes they visited and changed the filter and pcb but the problem remained the same they told and convinced us to get 2 years AMC done which they […]

Read More...

No Satisfactory Response and Result by the Eureka Forbes Clients

Posted on by Consumer Court
Name of Complainant Ishani Pattani
Date of ComplaintJune 5, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

On 22nd February, 2023, I had ordered Robotic I-Vac Vaccum Cleaner from Amazon with warranty of 1 year. Later, the machine stops working hence I registered for servicing. At that time, the client suggested us to replace it. So, we asked for replacement to Eureka Forbes if possible but they told me a month later […]

Read More...

No service from Eureka Forbes equipment under AMC

Posted on by Consumer Court
Name of Complainant M Senthil Kumar
Date of ComplaintJune 2, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I had raised a service request on 29 May 2023 for my water purifier for changing the filters which is under AMC contract service. Filter ha ls to be changed in feb 2023.Many times I called for service center and no response from technician and raised so many escalation through applications. Till today no one […]

Read More...

Eureka Forbes – Incompletion of service and no update

Posted on by Consumer Court
Name of Complainant Sujesh M C
Date of ComplaintMay 12, 2023
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link

I’ve given my vaccum cleaner WDX2 for servicing to service centre in Cherukunnu, Kannur District, Kerala. Below are the proceedings/development on this subject. 19.April 2023: Faulty product handed-over to the service centre. They did not give any acknowledgement slip/acceptance receipt; instead they mentioned some message will come to my mobile number. My name and mobile […]

Read More...

Cheated by Eureka by taking money for filters and not providing new filters

Posted on by Consumer Court
Name of Complainant Sunil M
Date of ComplaintMay 11, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

March 14th – 6000 was paid to a technician via online transfer. April 18th – Logged a complaint. No use. Reached out to their local office. Was promised that someone would send by EOD on 18th. No use till now. Even today I called the local office and they said they are out of the […]

Read More...