Eureka Forbes

Charging for AMC but services are not provided

Posted on by Consumer Court
Name of Complainant Haider Tandiwala
Date of ComplaintAugust 21, 2023
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link

I own a Dr Aquaguard water purifier bought from Eureka Forbes. I bought a 2 year AMC which as per company takes care of the maintenance of their purifier. In total the company claims they will visit you 4 times in a year to make sure you get pure water. They don’t turn up. Prior […]

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Eureka Forbes not servicing water purifiee

Posted on by Consumer Court
Name of Complainant ALSTON PINTO
Date of ComplaintAugust 12, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

@EurekaForbes We are dissatisfied with the service team response of the Eureka Forbes. Process is incredibly slow and failed to address our complaints on time. No coordination between customer care and local office. I have taken amc in online and raised a service request till now no response if i call for locxal office they […]

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No response from Eureka Forbes on complaint raised

Posted on by Consumer Court
Name of Complainant Pankaj Panpaliya
Date of ComplaintAugust 10, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Have water filter of Eureka Forbes with AMC bought (with payment of 8000/- INR) 3 months ago. Water filter stopped working and raised complaint (complaint id — CM-310723-12545742) for the same on July 31, 2023. There is still no visit from the service engg. yet, escalated matter on call center multiple times but still no […]

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Paid different water purifier warranty extension which is show in my app. and raised a complaint on same day still no response from Eureka forbs

Posted on by Consumer Court
Name of Complainant Ramesh Ravipati
Date of ComplaintAugust 8, 2023
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link

Hi, My Name is Ramesh Ravipati, I paid the different purifier which is I am not using and it showing in my account in mobile app Eureka Forbes. already raised compliant same through customer care call Date(17/07/2023), after sever call till now there is no response and they are playing with me like tell falls […]

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Sureka Forbes Fraud

Posted on by Consumer Court
Name of Complainant Megha Jain
Date of ComplaintAugust 4, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

These people somehow managed to get the customer numbers from Eureka Forbes and keep calling us for AMC once expiry date is near. After undertaking the AMC, they stop responding to calls/sms/whatsapp. We called multiple times and are frustrated now. Sureka Forbes Fraud was last modified: August 4th, 2023 by Consumer Court

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No service under AMC warranty

Posted on by Consumer Court
Name of Complainant Sailasuta Panda
Date of ComplaintJuly 30, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I m requesting for reinstallation service since 12 days.no bode is coming n every time customer care people call n extending the time for 24 hrs No service under AMC warranty was last modified: July 30th, 2023 by Consumer Court

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Hack Personal Detail

Posted on by Consumer Court
Name of Complainant Saumya Kanti Mukherjee
Date of ComplaintJuly 21, 2023
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link

My Contact detail Hack and Harrssh for Loan repayment and provide wrong information and Money collect from me. Hack Personal Detail was last modified: July 21st, 2023 by Consumer Court

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Eureka Forbes

Posted on by Consumer Court
Name of Complainant AKM Wealth Pvt. Ltd.
Date of ComplaintJuly 12, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

@EurekaForbes We are dissatisfied with the service team response of the Eureka Forbes. Process is incredibly slow and failed to address our complaints on time. No coordination between customer care and local office. Eureka Forbes was last modified: July 12th, 2023 by Consumer Court

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Eureka Forbes not servicing water purifiee

Posted on by Consumer Court
Name of Complainant Rajesh
Date of ComplaintJuly 8, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I have been using Eureka Forbes water purifier. As it stopped working, i had raised service request on 22.06.23. Till date, no action taken by Eureka Forbes. Every time we call their customer care, they have been giving false promises that Technician will visit immediately. Till date, nothing is done by the company. Eureka Forbes […]

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