Dunzo

Order cancelled as order was not even accepted by any delivery or pick up person for 1hour

Posted on by Consumer Court
Name of Complainant Prasanth
Date of ComplaintJune 6, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have placed a order at 11.10pm in twilight restaurant but pick up person was accepting & cancelling the pick up .. After waiting 1hour I had to cancel the order because no pick up person was allotted..I was waiting for refund but Dunzo denied to give me a refund for no reason .. How […]

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Order Items not delivered.

Posted on by Consumer Court
Name of Complainant Pramod
Date of ComplaintMay 29, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Please keep this on priority. as there is no reply yet. I have ordered 14 items but only 3 items have been received.. Delivery boy have not given all the items…only taken photo of invoice saying there are all items…when i opened it has only 3 items…Please deliver my whole items or refund my money […]

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DUNZO Fraud

Posted on by Consumer Court
Name of Complainant PRADEEP
Date of ComplaintMay 4, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Hello,Dear Sir/Mam My Name is RUBINA ANSARI Sorry,To Say But Your Services is Very Very Poor, Number which you have mentioned in Website It’s Always Switched Off.Please Stop making Fool Us.If You Are Not Able To provide Service Then Shut Down This Company Requesting please Ask Your Some Senior Person Like MD Or CEO Try […]

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The ice cream was fully melted and broken ?

Posted on by Consumer Court
Name of Complainant Sairaj
Date of ComplaintApril 21, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had ordered ice cream form xpress mart on dunzo application on which I had complainted to dunzo application and I did not got any satisfact answer The ice cream was fully melted and broken ? was last modified: April 21st, 2022 by Consumer Court

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Dunzo didn’t fulfill the order

Posted on by Consumer Court
Name of Complainant Nivesh Jain
Date of ComplaintApril 14, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Booked a tea for office but the same was delivered without tea cups and sugar packets and when contacted customer care they simply closed the issue without providing any solution. I need justice in this regard Dunzo didn’t fulfill the order was last modified: April 14th, 2022 by Consumer Court

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I received only 250 grams of pistachios but payment is charged for 400 grams of pistachios

Posted on by Consumer Court
Name of Complainant KST
Date of ComplaintJanuary 25, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

On Tue, 18 Jan 2022, 23:25 rafi kuldeep singh, wrote: 1. One more issue has cropped up. I received only 250 grams of pistachios but payment is charged for 400 grams of pistachios as proved by the attached image. The pistachios weigh only 200 grams since vendor has done his own packing The advertisementis for […]

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Item not delivered within promised time

Posted on by Consumer Court
Name of Complainant Arjun
Date of ComplaintDecember 6, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I was promised delivery within 60 mins. I have waited for more than 90 minutes and since I had to go out , I requested CS agent Diwash in Dunzo to cancel order and refund. But apparently once the order is picked up they can’t cancel the order it seems. They could take unlimited time […]

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Damaged products received from dunzo

Posted on by Consumer Court
Name of Complainant Saurab
Date of ComplaintFebruary 6, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear sir , Myself saurab from Bangalore living in basavangudi , a long happy customer of dunzo , I have received some damaged products and I contacted in the app but no one replied or resolved my issue please do the needful ,them are the images of the products, I would like to return them […]

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Did not receive a refund despite promised due to damaged product by Dunzo

Posted on by Consumer Court
Name of Complainant Sandra Dcruz
Date of ComplaintNovember 4, 2020
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

Hi, I had placed a delivery of cake order from Dunzo on 10th October, while making the payment, it did not show that the payment was done so j did it again and the amount 1310 was debited twice. I got an immediate refund for the double debit, however when the dunzo person reached the […]

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Dunzo app : Wrong Medicines(Kids) delivered and items missed

Posted on by Consumer Court
Name of Complainant Sagar
Date of ComplaintAugust 13, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have ordered Medicines and few other items on Aug 12th around 10 AM from Dunzo App ( Global Pharm Yousufguda, HYD). They delivered in 1 hr with different Medicines & items and also missed few items. I have raised ticket multiple times….But Dunzo team says we can’t help you or refund that’s it…not at […]

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