| Name of Complainant | Madhushree |
| Date of Complaint | October 31, 2021 |
| Name(s) of companies complained against | Coolwinks |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
I ordered online through coolwinks.com app, but due to size issues I have returned the product and now refund has not yet been refunded to me Pls refund the amount Item returned but no refund received was last modified: October 31st, 2021 by Consumer Court
Read More...| Name of Complainant | Vishwaradhya Karasthal |
| Date of Complaint | July 3, 2021 |
| Name(s) of companies complained against | Coolwinks |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
I have ordered a product from Coolwinks. My order was sunglasses. But, due to some personal reasons I cancelled my order. Then I contacted customer care services. But, they never solved the problems. Till now I didn’t received my refund. My refund amount was 755rs. Please help regarding this. No Refund on Cancelled product was […]
Read More...| Name of Complainant | Sajeev A |
| Date of Complaint | March 21, 2021 |
| Name(s) of companies complained against | Coolwinks |
| Category of complaint | Health & Beauty |
| Permanent link of complaint | Right click to copy link |
I purchased a computer glass from coolwinks.com on November 16th 2020. In less than 2 months the coating faded and frame got broken without falling leaving the glass useless. I returned the glass and asked for refund. Now they got back the glass and money is not refunded. It’s been more than a month since […]
Read More...| Name of Complainant | Srishti Arya |
| Date of Complaint | May 22, 2020 |
| Name(s) of companies complained against | Coolwinks |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
I had ordered 2 pair of glasses online on their website. I received a carton box with only 1 pair inside it. I had mailed them about 3 times regarding the same. That the box was not hampered and there was only 1 case inside the box. I paid for 2. Now they claim that […]
Read More...| Name of Complainant | Chetan Mehta |
| Date of Complaint | July 2, 2019 |
| Name(s) of companies complained against | Coolwinks |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
I had placed an order with coolwinks on 20th may 2019. They hd promised me MONEYBACK after 14 days from delivery. However, now they are denying any such commitment. They have no customer grievance redressal mechanism. The contact person is Chetan Mehta. And the contact number is 9821403045. The order id is mentioned in the […]
Read More...| Name of Complainant | Ritesh Kumar Lal |
| Date of Complaint | June 26, 2019 |
| Name(s) of companies complained against | Coolwinks |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
They are offering 100% cash back on eyeglasses and i have ordered the same. After just ordering i had called to their customer care and they said yes that my order is eligible for the offer. As per the offer cash back would be credited post 14 days of delivery. After completion of 14 days, […]
Read More...| Name of Complainant | Abhishek Mishra |
| Date of Complaint | June 13, 2019 |
| Name(s) of companies complained against | Coolwinks |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
Http://Coolwinks.com(http://Coolwinks.com) is a fraud company. They are selling the cheap quality product by showing the high MRP and showing big discount. They have come up with a new idea of cheating; 14 days return time(that too they will decide whether they will refund or not) and all cashback will be provided after 14 days. After […]
Read More...| Name of Complainant | Vijay |
| Date of Complaint | June 13, 2019 |
| Name(s) of companies complained against | Coolwinks |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
At the time of payment while Buying spectacles in coolwinks there was a offer that 100 % cashback will be received after 14 days after delivery”. It’s been almost 20 days after delivery ,not at received a single penny I sent a mail regarding this to them,they are just escaping that there is no such […]
Read More...| Name of Complainant | Deependra |
| Date of Complaint | June 7, 2019 |
| Name(s) of companies complained against | Coolwinks |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
I’M parches rs2250 eye glasses 100% cash back up to 2000 But they are no refund my amount I remember you when I booking complete and then call customer service and confirm cash back eligibility costumer executive say yes you are eligible for 100% Cash back offer from my booking order When my Cash back […]
Read More...| Name of Complainant | Manoj Jain |
| Date of Complaint | June 7, 2019 |
| Name(s) of companies complained against | Coolwinks |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
I purchased eyewear from coolwinks app order id:CW CW1505194985476 delivered on 18may. As per offer the money should be received after 14 days of delivery it’s been more than 14 days but didn’t got my amount back. And they are also not contacting me mailed them but didn’t got any reply tried to contact them […]
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