Club Factory

Paid Product not delivered

Posted on by Consumer Court
Name of Complainant Ashutosh Rai.
Date of ComplaintDecember 22, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have placed an order in club factory. I ordered a sports In-Ear bass earphone (order no. (SO73701766) and paid rs223.00 by debit card on 2018/12/07 at 15:23:31.. I have not received the product yet. Every day I tried to track my package tracking ID 14102387966819 …but on 14th December at 03:42pm I got an […]

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Order not received ,money not refunded

Posted on by Consumer Court
Name of Complainant Swati verma
Date of ComplaintDecember 19, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear Sir/Madam, I have placed an order on Club factory app (order No.SO67192298) on 19th Nov . It was supposed to reach in first week of Dec. I Have pre paid Rs 1561.32 through my paytm. But this order never reached to me .  after some days when i checked on the app ..track status […]

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Regarding refund of order id:- SO76424117

Posted on by Consumer Court
Name of Complainant manish ojha
Date of ComplaintDecember 18, 2018
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I orderd a cute dog ring that was off my hopes and I did not like it. And now when I want to return it, I’m going to tell me to cut 90 rupees. I do not want my money to be cut, it will be wrong with the customer And why my money in […]

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Refund not done by club factory

Posted on by Consumer Court
Name of Complainant Vigan Dias
Date of ComplaintDecember 15, 2018
Name(s) of companies complained against
Category of complaint Health & Beauty
Permanent link of complaint Right click to copy link

Respected sir Iam Vigan Dias, regular online customer for club factory. In October 21 2018, I received my 3 products through Club factory. Which were waste, dirty, poor quality material used . So I soon raised refund and the courier boy collected those 3 products on 22nd of October 2018. After 1month I received refund […]

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I am bishal das from barrackpore kolkata i purchase a product from club factory i allready paid money but when i called customer care they can’t pickup my phone last time i called 6299328324 this number they says our order hass been cancel by network issue but they can make payment on that perticular of time .when i called this number they ask me for my SBI ATM last six digit number and my oder has been cancelled and the day i was puchase a product the nxt day i called customer care they pick up my phone and told me that your product has been confirmed but now they are change what theys says

Posted on by Consumer Court
Name of Complainant Bishal Das
Date of ComplaintDecember 13, 2018
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I am bishal das from barrackpore kolkata i purchase a product from club factory i allready paid money but when i called customer care they can’t pickup my phone last time i called 6299328324 this number they says our order hass been cancel by network issue but they can make payment on that perticular of […]

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REFUND NOT RECEIVED YET

Posted on by Consumer Court
Name of Complainant SAHIL
Date of ComplaintDecember 11, 2018
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

i’ve purchased 2 sweaters from club factory online through app in the pics product looks very attractive so i ordered 2 of them ordered id SO64548242 amt RS.1623.55. I received after 12 days but when i open the parcel product quality stuff was very poor so i placed the returned request on the same day […]

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Money got deducted from my account and still order was not made

Posted on by Consumer Court
Name of Complainant Heena
Date of ComplaintDecember 9, 2018
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered something from club factory…money got deducted from my account but the app showed payment failed….hav been trying to reach customer care since two days nobody gives a proper reply nor they reply to text properly ……hav raised a request for refund but no response Money got deducted from my account and still order […]

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didn’t get the product

Posted on by Consumer Court
Name of Complainant Athira
Date of ComplaintDecember 8, 2018
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

Order so55758309 Product vivo mobile phone earphone original x e680 earphone Amount 197.48 paid through paytm Estimated date of delivery  01-11-18 didn’t get the product was last modified: December 8th, 2018 by Consumer Court

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return and Refund

Posted on by Consumer Court
Name of Complainant Dhaya
Date of ComplaintDecember 8, 2018
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Hi, I ordered a Smart watch in club factory via online it delivered by November, 29 of 2018 and the very next day i request for return and refund Because watch did not meet my expectation . The app mentions pick up requested but still i did not receive the pick up guy for returning […]

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Refund- no response

Posted on by Consumer Court
Name of Complainant Sahana
Date of ComplaintDecember 7, 2018
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link

I had returned two shoes and asked for refund nearly two months back. Since then I have been trying to track about the refund but this chatting system of club factory is so worst that I hardly get to communicate to them. Some how when I manage to ask about the refund they say it’s […]

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