Amazon

Regarding delivery

Name of Complainant Dharmesh
Date of ComplaintOctober 10, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I placed prepaid order for 9 product on date 06-october 2020 , today amazon delivery agent refused to deliver my product at my address .he asking me to come on road and take delivery which is away 3 km from my address i am very disappointed by amazons delivery policies .         […]

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Amazon refusing to take back order which was not desired

Name of Complainant Arkaprava Sinha
Date of ComplaintOctober 10, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi, This is to bring to your attention I had ordered for a set of 100 masks for Rs 92 as it was mentioned in the description not observing the order had to completed by a minimun quantity of 5. They delivered 5 quantities of the same product and when I contact customer care telling […]

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Damaged device received

Name of Complainant Anil
Date of ComplaintOctober 9, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Hi, I ordered a Samsung M31s phone which was received damaged, I filed request for the item to be replaced and amazon sent me a replacement device, however,  the replacement phone was also damaged and the delivery partner did not deliver it to me and sent the phone back back. Now they said will refund […]

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Wrong item delivered

Name of Complainant Rahul kumar khare
Date of ComplaintOctober 9, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

Ordered Oppo A5 2020 but delivered a fake product which was Itel key pad phone. Complaint registered through Amazon customer care on 18th sep 2020 and 4 to 5 times after that. But the product has not been picked up yet not my money is refunded. Wrong item delivered was last modified: October 9th, 2020 […]

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Given fake tracking number. No tracking details

Name of Complainant Prem
Date of ComplaintOctober 9, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered 404-3414485-2397140 on 29 sept 2020 for external hard disk. Immediately seller show item is shipped with tracking number EG878766367IN. But this details is not tracking even after 8 days. It seems seller is fake and giving fake tracking number. I contacted Amazon many times but no help. It seems the seller is fake […]

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Late replacement

Name of Complainant Krishnendu Goswami
Date of ComplaintOctober 8, 2020
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

28th september, a replacement order was placed of a mixer grinder which itself was delivered broken. It was picked up the very next day.Weeks passed, still it seems that the product has not yet been received by them as the delivery date status is still pending. Original product was delivered within 5-6 days, but as […]

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Non delivery of service/product

Name of Complainant Mathew Joy
Date of ComplaintOctober 8, 2020
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link

Dear CCC, I had purchased a bathroom mixer tap from amazon which was priced Rs. 2395 and prepaid for the amount Rs. 2155.76 (After discount offered). The product was supposed to be delivered on 7th of August 2020. Since the product was not delivered after the promised date; I contacted amazon on phone and I […]

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