Amazon

Amazon Seller Account Suspension

Name of Complainant Otto Jalmari Hakola
Date of ComplaintDecember 27, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Good Day! My seller account has been deactivated because this one had been linked with the account of my former partner. As soon as I was convinced of this, I immediately sent a detailed Plan of Action to Amazon (you can see a summary of this plan below). The root cause that led to the […]

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Wrong product delivered

Name of Complainant Shivam Singh
Date of ComplaintDecember 27, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered a Women’s sweater ( sold by Ilatim Enterprises) from Amazon and I received a wrong product. I suppose it’s a pathetic quality used top without any tag. Amazon had kept this product out of the purview of return deliberately. I tried contacting Amazon customer service but they are unresponsive. Kindly look into the […]

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Amazon is withholding my Funds in Amazon Wallet / Amazon Pay Balance

Name of Complainant S Mariadas
Date of ComplaintDecember 27, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Amazon is withholding my Funds in Amazon Wallet / Amazon Pay Balance under some false pretext. My account is fully compliant with KYC and other norms for maximum limit. Additionally, they said they have blocked it because of not having used in past one year when in fact I have used it just two months […]

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They are not coming to pick up

Name of Complainant SAIFULLA R
Date of ComplaintDecember 27, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear sir,   As per above shared subject, I purchased on care 4 plastic rechargable flashlight but it’s not good, I put return thru amazon app already from 7 days they are not coming, I complaint to customer service they told tomorrow will come , know I don’t pls refund my amount and penalty for […]

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Delivery of wrong items

Name of Complainant
Date of ComplaintDecember 27, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

For two times I have received wrong items deliberately and in place of delivering the actual item I have been given the option for refund. But what will do with the wrong item? Disposing an item is not an option because it is a product of someone’s hardwork. Amazon doesn’t even take the misplaced items […]

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Call from Amazon Promotional Team – Fraud ,Fake

Name of Complainant np
Date of ComplaintDecember 27, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

This person introduced himself as Rohit Jain from the Amazon promotional team. He told me that I am a lucky winner based on one of my purchases. And I need to shop for things worth 5000 today and pick any one of the 5 prizes. All these prizes were TV ,Laptop,Phone,Refrigerator,A/C, all on the higher […]

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Quantity received is less than quantity ordered. Hence Returns is being refused

Name of Complainant Rashmi
Date of ComplaintDecember 27, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Hello, i had ordered 3 pieces of stainless steel mug but received only 2… i scheduled a return pickup. They refused to accept it…i was asked to cancel the return and raise complaint in Amazon…. but amazon has no provision to raise complaint. Hence raising it here. Quantity received is less than quantity ordered. Hence […]

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Non delivery of item

Name of Complainant Mukul Chaturvedi
Date of ComplaintDecember 27, 2020
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I have ordered Kent RO plant from Amazon and paid Rs 16,500 for the same. On 16 Dec, the item status showed delivered. Immediately a complaint was lodged with the Amazon customer service regarding non delivery of item. Amazon promised an inquiry followed by refund by 20 Dec 20, but refund not affected till date. […]

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Fraud on electronic devices in telegram

Name of Complainant Luffy
Date of ComplaintDecember 27, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

There is a group on telegram where it “sells” electronic products such as laptops, mobile phones,camera etc. What they say is they will deliver the products to you in cheap price( example if the product is about Rs.40k in price they will lower the price upto Rs.7k). What they do is ask for Rs.1000 in […]

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Refund issue ( but item is not delivered)

Name of Complainant santhosh vardhaman
Date of ComplaintDecember 27, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have placed a order on Amazon on 7th Nov & the tracking ID is :1337614502346, order was suppose to be delivered on 1 st Dec for which payment was made through Credit card on EMI option. But item is not delivered at all till now & the amount 28000/- also not refunded to my […]

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