Amazon

Delivery of defective items

Name of Complainant Jiya Tom
Date of ComplaintOctober 15, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have purchased 20 count Splendiff ceramic Aroma Diffuser Oil Burner White ( with rose petals, himalayan rock salt,and two tea light candles) through amazon online shopping site on 4 th september 2021 with order number 402-1336124-1399551 and order total is of Rs. 2486. The order was delivered on 21st september 2021.But unfortunately, I have […]

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Refund amount of Rs.263/- not yet credited.

Name of Complainant Eshwar
Date of ComplaintOctober 15, 2021
Name(s) of companies complained against
Category of complaint Medical
Permanent link of complaint Right click to copy link

An item (knee cover) was returned and amazon issued refund of Rs.263/- on 21.09.2021 stating the same will be credited within 7 days. But after 7 days I enquired about refund status they told to contact with bank. On confirming in bank they told so such refund issued and asked for transaction Id for tracking […]

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Amazon seller fraud

Name of Complainant Manish Nadar
Date of ComplaintOctober 15, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I bought a Tvs xpod helmet from amazon on 3rd October 2021 and it was delivered on 4th October 2021 Amount Rs 2975.. Order no. 403-5054867-5137109 All i got is a broken old stinky helmet from the parcel…i have tried returning the product n it was cancelled 3 times before the pickup itself…also talked to […]

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Selling price higher than MRP

Name of Complainant Neha Garg
Date of ComplaintOctober 15, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Amazon is selling products at higher price than the MRP mentioned on the product. At amazon website ,the price of 1 pencil box was mentioned as RS 120 and after sale it was RS 70. When i received the product, the MRP mentioned on the box was RS. 50 Selling price higher than MRP was […]

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Item not delivered and Refund is not processed

Name of Complainant Arijit Mitra
Date of ComplaintOctober 15, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I had ordered one prepaid item (Order ID #403-3499584-9429108) from Amazon which was supposed to be delivered on 20th September 2021 but not yet delivered. I have reached customer care through chats, calls, mails multiple times but they are not able to process my refund or deliver the order for past 3 weeks. Being a […]

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Regarding my refund

Name of Complainant Yamini joshi
Date of ComplaintOctober 15, 2021
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

This is to inform you that I have been ur prime and consistent customer from last 4-5 years.On 19 /09/2021 with order no 407-6094255-7879526 I have placed an order.Due to poor quality of products I have filed a returned ,for one product I have got the refund but wid other item it’s pick up schedule […]

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Delivery boy

Name of Complainant Adrita Chetry
Date of ComplaintOctober 15, 2021
Name(s) of companies complained against , , ,
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My name is Adrita Chetry n I’m from Tura, Meghalaya ..The delivery boy in our area is very disgusting..they don’t even talk in a good way..n cancel the order by themselves if we ask them to come in a certain place .. They are very rude and I would respect you guys to look after […]

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Refund not credited

Name of Complainant Sudipta
Date of ComplaintOctober 15, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I order a product from Amazon and paid Rs 6000 from dhani free cashback card then cancel the order but 15 days later refund not credited in my dhani pay wallet Refund not credited was last modified: October 15th, 2021 by Consumer Court

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About my order not being picked up

Name of Complainant Shubham jatte
Date of ComplaintOctober 15, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have requested return of my product on 15th of september 2021. The order number is 403-0439675-0009960. However, even after 20 days of requesting the return and after repeated calls to customer care of Amazon, nobody has picked up my product and I’m unable to get refund. This is purely harassment of coustomer. About my […]

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Order Cancelled Automatically

Name of Complainant Chandan Kumar
Date of ComplaintOctober 15, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have ordered one I Phone 11 on 3rd Oct 2021 supposed to deliver on 5th October but automatically status updated that they are unable to contact us then i have raised a complaint to Amazon Customer care after raising that again i have received one message that it got canceled how come it got […]

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