Amazon

Broken Product Delivered

Name of Complainant Durba Ray
Date of ComplaintOctober 15, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered a La Opala dinner set from Amazon on Sept 30. The product delivered was damaged with a broken item inside. Since then I have scheduled return twice but the product has not been picked up. I have spoken to multiple customer service agents,each of whom assured me the product would be picked up […]

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Delivery of product which is defective

Name of Complainant Pradip
Date of ComplaintOctober 15, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I ordered whirlpool refrigerator. When received product it was not getting balanced. Delivery agent told during installation it will be fixed. During installation whirlpool agent told that product is damaged Delivery of product which is defective was last modified: October 15th, 2021 by Consumer Court

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Amazon charges cancellation charges to seller because amazon didnt pick up the order. This is Amazon’s mistake so why seller has to pay cancellation charges? also seller has to wait 15 business days to get refund but in reality amazon take 30 to 45 business days to refund. BIG FRAUD BY AMAZON ON BEHALF OF THERE POLICY. I SHOULD SAY THIS IS POLICY BUBBLE BY WHICH AMAZON EARNS EXTRA MONEY WHICH GOVERNMENT ALSO DONT KNOW ABOUT.

Name of Complainant Vit Godhani
Date of ComplaintOctober 15, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

If you expect Sellers to be professional, THEN WE SELLERS TOO REQUEST AMAZON TO BE PROFESSIONAL WITH SELLERS. YOU WANT US TO WAIT 15 DAYS FOR THE MISTAKE AMAZON HAVE DONE BY NOT SENDING DELIVERY BOY TO PICK OUR ORDER AND WHEN THE ORDER GETS CANCELLED DUE TO MIX PICKUP YOU! AMAZON CHARGES SELLER IN […]

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I don’t get my product but it is delivered in tacking details.

Name of Complainant Neeraj rana
Date of ComplaintOctober 15, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I purchased a tv from Amazon . In tackling details it is delivered but I don’t get my tv. I don’t share otp for that product. No help from customer care. Every executive give different reson. I don’t get my product but it is delivered in tacking details. was last modified: October 15th, 2021 by […]

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Delivery of defective items

Name of Complainant Jiya Tom
Date of ComplaintOctober 15, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have purchased 20 count Splendiff ceramic Aroma Diffuser Oil Burner White ( with rose petals, himalayan rock salt,and two tea light candles) through amazon online shopping site on 4 th september 2021 with order number 402-1336124-1399551 and order total is of Rs. 2486. The order was delivered on 21st september 2021.But unfortunately, I have […]

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Refund amount of Rs.263/- not yet credited.

Name of Complainant Eshwar
Date of ComplaintOctober 15, 2021
Name(s) of companies complained against
Category of complaint Medical
Permanent link of complaint Right click to copy link

An item (knee cover) was returned and amazon issued refund of Rs.263/- on 21.09.2021 stating the same will be credited within 7 days. But after 7 days I enquired about refund status they told to contact with bank. On confirming in bank they told so such refund issued and asked for transaction Id for tracking […]

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Amazon seller fraud

Name of Complainant Manish Nadar
Date of ComplaintOctober 15, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I bought a Tvs xpod helmet from amazon on 3rd October 2021 and it was delivered on 4th October 2021 Amount Rs 2975.. Order no. 403-5054867-5137109 All i got is a broken old stinky helmet from the parcel…i have tried returning the product n it was cancelled 3 times before the pickup itself…also talked to […]

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Selling price higher than MRP

Name of Complainant Neha Garg
Date of ComplaintOctober 15, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Amazon is selling products at higher price than the MRP mentioned on the product. At amazon website ,the price of 1 pencil box was mentioned as RS 120 and after sale it was RS 70. When i received the product, the MRP mentioned on the box was RS. 50 Selling price higher than MRP was […]

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Item not delivered and Refund is not processed

Name of Complainant Arijit Mitra
Date of ComplaintOctober 15, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I had ordered one prepaid item (Order ID #403-3499584-9429108) from Amazon which was supposed to be delivered on 20th September 2021 but not yet delivered. I have reached customer care through chats, calls, mails multiple times but they are not able to process my refund or deliver the order for past 3 weeks. Being a […]

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Regarding my refund

Name of Complainant Yamini joshi
Date of ComplaintOctober 15, 2021
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

This is to inform you that I have been ur prime and consistent customer from last 4-5 years.On 19 /09/2021 with order no 407-6094255-7879526 I have placed an order.Due to poor quality of products I have filed a returned ,for one product I have got the refund but wid other item it’s pick up schedule […]

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