Amazon India

Not refunding money for laptop

Name of Complainant KM Srikant
Date of ComplaintJuly 12, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

We place an order of amount 41990 which was HP laptop. We got delivery on 30th June 2021. Due to defective product we requested for replacement. Amazon sent replacement then delivery agent didn’t give the replaced product and it was cancelled by agent. Now situation is since 4th of July Amazon India is keep on […]

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Refund of payment

Name of Complainant Dr Mahesh Doiphode
Date of ComplaintJuly 12, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I am regular customer of Amazon. On 19 June I tried to purchase sandal and use net banking of Kotak bank after completing payment I received SMS from bank that money is deducted.but got SMS from Amazon that payment failed and asked me to revise payment. Even after repeated mails and calls to Kotak bank […]

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Wrong Product Received from Amazon

Name of Complainant Navneet Aasi
Date of ComplaintJuly 11, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Actually i had Gifted this “computerized Brother Sewing Machine (White)” to my sister and really feel very embarrassed when she received a Used Sandwich Toaster (Pics Shared for reference) with having the Bill of “computerized Brother Sewing Machine (White)”, This is really very disgusting experience for us, i am regular customer of Amazon and ordered […]

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Wrong ordered picked up for refund and now denying return for it

Name of Complainant Siddharth singh
Date of ComplaintJuly 11, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I had ordered a mic and it’s cable from Amazon and both were defective I placed the return for the cable and the return of mic was not applicable as it was out of return period so I had called up the senheisser mic company guys to change it. When the Amazon pickup guy came […]

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Damaged product delivered by Amazon

Name of Complainant Shiva
Date of ComplaintJuly 11, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

My order is Aadis groundnut cold pressed oil 15litre The order number in xxx-xxxxxxx-xxxxxxx format 403-8450378-8208340 I also attached the screenshot of recent product that I ordered in my Amazon account. Damaged product delivered by Amazon was last modified: July 11th, 2021 by Consumer Court

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Defective product sent further no replacement and refunding whole amount including discount and promotion

Name of Complainant Vipin Kumar
Date of ComplaintJuly 10, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

E Ecr@amazon.in Ref: Order date 22-Jun-2021 Order # 403-6768530-6331565 11:20 AM Dear Team, I regret to say that I have a order my mobile dated on 22/06/2021 order I’d:403-6768530-6331565403-6768530-6331565, intially the dead mobile was sent to me where mobile was hanging issue and mobile were not getting on properly, display doesn N Nodalofficer@sbicard.com Re: [Interaction […]

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Vendor not responding for sapreparts replacement and customer care executives are not taking action. Product is in warrenty.

Name of Complainant Robin Baby
Date of ComplaintJuly 4, 2021
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

1. I have purchased TIMBER CHEESE Ergonomic MESH Chair (with Warranty) Make in India Concept in Black MESH on 13th December 2020. Its leg was broken in the next month because of its quality.  The same day i contacted amazon customer care and called the seller 2. I called amazon  seller to replace the chair […]

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Defective product received from Amazon India

Name of Complainant NARAYAN G DESHPANDE
Date of ComplaintJuly 3, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Dear Sir/Madam, This is regarding the defective product received from an amazon seller. order reference 405-0044876-5292372. I had requested for replacement and spoke to Amazon customer care but till now I did not get any replacement or refund from Amazon. I request you to kindly look into this issue as early as possible. Thank you, […]

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Incorrect item delivered

Name of Complainant Anubhav Jain
Date of ComplaintJuly 3, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

On June 23, 2021, I have placed an order of CRI Pumps Stainless Steel Submersible Pumpset from Amazon as prepaid order through my Credit Card worth Rs.16180. On June 27, 2021, A delivery person was on my door with a delivery that was received by my father and before I can meet the delivery boy […]

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Incorrect refund against order return and bad behaviour of customer care executive

Name of Complainant Rabisankar Mohanty
Date of ComplaintJuly 3, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Dear Sir, This is to notify that I have purchased a shoe on Amazon India with order id 405-0434977-2503557 dated 27 June 2021, which was returned in 24 hrs of delivery due due to wrong size delivered. The agent at the customer care has initiated the return from her end. Post the pick up has […]

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