Amazon India

Amazon India is not fulfilling my return request

Posted on by Consumer Court
Name of Complainant Monica Choudhury
Date of ComplaintNovember 13, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I bought a product from Amazon India with order ID ‘Order #: 403-6681346-1139558’. Thereafter I requested a return of the same within the stipulated return time frame. They gave me a date on which the item was supposed to be picked up for return. However that was not done, so I approached customer care, and […]

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Amazon unable to deliver my order and also not returning my payment.

Posted on by Consumer Court
Name of Complainant Nibir Bose
Date of ComplaintNovember 13, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I am Nibir bose, On September 19, 2021 I have placed an order in amazon through mobile app for a wireless mouse and I have also made the full payment of that item which was 349 rupees. As of today neither I received the product nor I get back my refund. It’s over a month […]

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A rejected item sold by Amazon

Posted on by Consumer Court
Name of Complainant Manoj shinde
Date of ComplaintNovember 13, 2021
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link

I have ordered 5 litter pressure cooker from amezon on 15Oct. The cooker was delivered on 17 Oct with an invoice with 15 days prior order date, different order number, different customer name and lower price. What I could see the item has been rejected by the customer and the same item has been sold […]

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Non Delivery of Samsung M52 Mobile but it is reflected as delivered on my amazon Account

Posted on by Consumer Court
Name of Complainant Sanjeev Grover
Date of ComplaintNovember 13, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

On 5th Oct I have ordered 2 items Samsung mobile M52 Philips OTG .. On 7th delivery boy came and delivered 1 Product ( philips OTG) whereas i got confirmation of delivery of both the products ( Philips OTG as well as Samsung M52 Mobile) on mail. Immediately with 10 – 15 min i called […]

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Wrong product delivered by Amazon

Posted on by Consumer Court
Name of Complainant Yohannan Varghese
Date of ComplaintNovember 2, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Amozon didn’t delivered the product they promised and is holding up my money. Wrong product delivered by Amazon was last modified: November 2nd, 2021 by Consumer Court

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Misguided information by Amazon customer care on gift card expiration leading to non usage

Posted on by Consumer Court
Name of Complainant Prem DSouza
Date of ComplaintNovember 1, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had purchased gift card in 27/28 Feb 2021. Due to COVID wave 2 and restaurants lockdown, I couldn’t use it. In July I called customer care and they told me they will extend and I need to call them post expiry. I kept calling them all this while multiple times and they keep telling […]

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Wrong product delivered – Original phone was missing from the delivery

Posted on by Consumer Court
Name of Complainant Pranab Misra
Date of ComplaintOctober 31, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Instance 1: Fraudulent Service by Seller: Order from the account of Suchita Samanta On 22nd October, I have ordered One Plus Nord CE 5G (Blue Void, 8 GB RAM, 128 GB Storage). 23rd October I have received the wrong product (Samsung Dummy phone) in the One Plus Nord cover. I asked the delivery agent to […]

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Blue Star 1.5 Ton 3 Star Fixed Speed Split AC (Copper, FS318EBTU, 2021, White)

Posted on by Consumer Court
Name of Complainant Ratnaji Y
Date of ComplaintOctober 31, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have placed an order for Blue Star 1.5 Ton 3 Star Fixed Speed Split AC in Amazon. Instead I have received different product (Indoor unit Inverter model & Outdoor unit non inverter). This details got to know from service technician. I requested for replacement for the wrong product. Initially they agreed for the replacement […]

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REFUND NOT CREDITED FOR RETURNED PRODUCT

Posted on by Consumer Court
Name of Complainant Jyot Hathi
Date of ComplaintOctober 31, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I wanted to purchase a Bluetooth adapter for my laptop from Amazon, but by mistake I had purchased a WiFi adapter due to similar product images. I realised my mistake after the product was delivered. I immeditely placed an order for retun. Return was done successfully, but refund has not yet been credited. The product […]

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Non-receipt of any reply / action against my grievance to cs-reply@amazon.in reg

Posted on by Consumer Court
Name of Complainant SREEKUMAR V
Date of ComplaintOctober 31, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I had already sent many emails to cs-reply@amazon.in regarding my grievance related to my OrderNo 405-5992481-9597956. But not yet received any reply from there . As per OrderNo 405-5992481-9597956 for 2lit PRESTOL brand dish wash by prepaid on 08.10.21. On 11th,12th ,13th of October 2021 , I contacted the customer care over phone with a […]

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