Amazon India

Incorrect pick up and unable to return

Posted on by Consumer Court
Name of Complainant Sushobhit Kundra
Date of ComplaintJuly 30, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

407-8668347-7361957 Complaint ID#407-8668347-7361957. I raised a complaint which was never resolved by Amazon so called customer service. I had to return a shirt, so the pick up guy came and picked up a different shirt from other vendor due to a mix up. And when I called the exchange was never arranged and I was […]

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Amazon Refunded to a bank account even after confirming it’ll be refunded to amazon Pay

Posted on by Consumer Court
Name of Complainant Satyansh Sinha
Date of ComplaintJuly 29, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Amazon customer service is Absolutely Garbage! A robot and not ready to listen to customers and just keeps repeating the same line without understanding what the customer is saying. My issue is, I had asked for the refund on my Amazon Pay & they “confirmed” it, that yes I will get it on my Amazon […]

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Fake product Delivered

Posted on by Consumer Court
Name of Complainant Tushar Sahoo
Date of ComplaintJuly 29, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Amazon delivered a fake product. I ordered Crocs sleeper which was 1498/-. However the product Amazon delivered was a local brand which would not cost more than 100/-. Images are attached. Fake product Delivered was last modified: July 29th, 2022 by Consumer Court

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Delay of More than 4 Days to Deliver the Package and Wrong Updates about the Delivery.

Posted on by Consumer Court
Name of Complainant Ajeeth Mehta
Date of ComplaintJuly 28, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I have placed an Order for Dell Inspiron 3511 Laptop on 23rd July 2022 and also made the Online Payment. I was committed the Delivery by Next Date which was 24th July 2022 (Sunday). Upon tracking, it showed that the Package is Out for Delivery from 6:38pm but eventually, the delivery was not made on […]

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Amazon India’s Services in Chennai

Posted on by Consumer Court
Name of Complainant Rishabh Anand
Date of ComplaintJuly 28, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have moved to Chennai and here, majority of the orders that I have placed have some or the other issues and even delivery issues. Delivery people here don’t deliver or even attempt to deliver the product and then Amazon says it’s the buyer who denied the delivery. There are much more issues than that […]

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Amazon Tricky Delivery of damaged product and cover up Open Box policy

Posted on by Consumer Court
Name of Complainant Nikhilkrishna Nair
Date of ComplaintJuly 28, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I got my Samsung 253 L delivered to my home, it was Wednesday and since I was working my parents received the product, Open box the delivery guys first opened it and placed it at an angle then showed the inside and the back compressor at the bottom and were showing the hurryness to rush […]

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About returning of the purchased product

Posted on by Consumer Court
Name of Complainant Rahu Kumar
Date of ComplaintJuly 28, 2022
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link

I had ordered Prestige Magic 4 Burner Gas Stove- GTMC 04 L, Black Colour, Glass, Manual on 13th July 2022, due to some issue i had requested for a return, my first return was scheduled on 20th July 22 but at the end moment the customer service told me that due to verification failure the […]

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Half of total ordered quantity not delivered by Amazon

Posted on by Consumer Court
Name of Complainant Bishwajeet kumar sinha
Date of ComplaintJuly 27, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Amazon delivered half of items for order 404-4285345-8301147 As doubt of box size, photos before packet opening were taken as it can contain only 2 items against 4 quantity of ordered items. Half of total ordered quantity not delivered by Amazon was last modified: July 27th, 2022 by Consumer Court

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Product not delivered but marked as delivered

Posted on by Consumer Court
Name of Complainant Amandeep Singh
Date of ComplaintJuly 27, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

On Sunday, 24 Jul 22 my order (Casio AD206 worth ₹3295) was supposed to be delivered on that day by 9pm. Delivery agent number 0172-6132004 with pin 9505 was reflecting on track orders page. I had some commitment in the evening so I called up in that number and requested for next day delivery. However […]

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AMAZON NOT ACCEPTING RETURN OF MOBILE

Posted on by Consumer Court
Name of Complainant MR DARPAN THANAWALA
Date of ComplaintJuly 27, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

On 23.07.2022 I was ordering a Samsung mobile on line. I wanted a mobile with capacity of RAM6GB + 128GB storage. By mistake I selected the option of RAM 4GB + 64 GB storage. I made the payment by credit card. After making the payment I realised my mistake & tried to cancel the order […]

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