Amazon India

Wrong product delivery

Posted on by Consumer Court
Name of Complainant Margaret Done
Date of ComplaintSeptember 22, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hello, I ordered Jabra Elite active 75T earbuds and it was delivered on 11th September with order Id- .403-2238562-0537164, However I received wrong product they delivered me elite 4 box with 75T shipping lable on it. Amazon investigation team say I received right product I sent them all theimages via mail. Now no one is […]

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Unauthorised Debit from my Credit Card

Posted on by Consumer Court
Name of Complainant Kiran kumar
Date of ComplaintSeptember 21, 2023
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link

Transaction Successful! INR 1535.20 on your IDFC FIRST Bank Credit Card XX1414 at AMAZON INDIA CYBS SI on 21-SEP-2023 at 08:47 AM. Avbl limit: Rs.3078.78. is approved without additional factor of authentication. If not done by you, call 180010888 for dispute or to block your card SMS CCBLOCK 1414 to 5676732 Unauthorised Debit from my […]

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Ordered product not delivered and trying to force me to reorder at higher price without price means too much high

Posted on by Consumer Court
Name of Complainant CHHOTURAM KUMAVAT
Date of ComplaintSeptember 21, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Today (21th September 2023) I ordered 5 ceiling fans on 27th August 2023 but i just got 3 selling fan another two ceiling fans are lost as customer care said about it. Now they are saying we can refund your paid amount and you have to reorder those products and they are costlier now compared […]

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Amazon cheated me. Sent a dummy phone.

Posted on by Consumer Court
Name of Complainant Atul
Date of ComplaintSeptember 19, 2023
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I have order a Redme 12C phone on 15th Sep 2023 and it was delivered to me on 17th Sep 2023. When I opened the box I found an Oppo A15 dummy phone. I have complained to customer care they transferred this for investigation. And now they are saying they sent the right item may […]

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Non-Refund of returned parcel to amazon

Posted on by Consumer Court
Name of Complainant Vinita Biwal
Date of ComplaintSeptember 17, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have bought a Philips Steam Iron GC2145/20 – 2200-watt on 6th August 2023 from Amazon business account in the name of Vinita Biwal, Union Bank of India. The item was not useful as it requires 1Ampere Power Plug/Socket and thus, I initiated a refund against return for the said product. The item was picked […]

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Fraud in amazon for delivering electronic products

Posted on by Consumer Court
Name of Complainant Margaret Done
Date of ComplaintSeptember 17, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I ordered Jabra 75T earbuds worth 10774 Rs order id- 403-2238562-0537164 and Amazon delivered Jabra elite 4 with shipment label of 75T. I raised concern to Amazon that this is fraud and I received wrong product they informed me that they will investigate and I can contact them after 17th september. I contacted on 17th […]

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Amazon India Ordered Item not received but marked as delivered

Posted on by Consumer Court
Name of Complainant Ramakantha Rao Chevula
Date of ComplaintSeptember 16, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Hello I ordered an item from the Amazon portal on August 30, 2023. Blue Dart delivery partner called me on September 2, 2023, to deliver the product to me. However, I did not receive the call and parcel. From September 4, 2023, onwards, I called Amazon Customer Service to track the order. I would have […]

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Subject: Amazon denying refund claiming I returned the wrong item, despite returning the same item I originally received. A clear sign of Zero Accountability when I requested to share more details to justify their allegations & investigate.

Posted on by Consumer Court
Name of Complainant Kishore Kumar
Date of ComplaintSeptember 12, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Respected Team, For Order# 402-6890146-8413140, Amazon is denying a refund, claiming that I returned the wrong item, despite returning the same item I originally received. Although, I requested them to thoroughly investigate & provide me with evidence to support their allegations, they responded with the following statement. /****Nevertheless, we’ll not be able to offer any […]

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