Ajio

Return and refund of wrong product delivered

Posted on by Consumer Court
Name of Complainant Shivanshu nema
Date of ComplaintMarch 19, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Sir I have ordered 2 tshirts of dnmx brand and one i received is different (in brand, style and colour) and now I want to return the product but ajio customer care executive is saying that i will face quality check issue while returning the product and RS 100 of convenience fee will be deducted […]

Read More...

Reshipped the returned item

Posted on by Consumer Court
Name of Complainant Anugraha Das
Date of ComplaintMarch 19, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered a blue jeans from ajio but they provided me with a black one . So I returned the product but after 1 month it was reshipped to me by saying its an non ajio product . I need to return it and get a refund . Reshipped the returned item was last modified: […]

Read More...

Delivered wrong product and not initiating my refund

Posted on by Consumer Court
Name of Complainant Bidisha Das
Date of ComplaintMarch 18, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered a product from Ajio( order no. FN8946309242) at first they delivered a wrong product to me and therefore I returned the product on 28th February’23. Since than I didn’t receive any update till 12th March, when I finally decided to give a call to the customer care they are saying that the product […]

Read More...

Delivered used product and not initiating refund

Posted on by Consumer Court
Name of Complainant Bidisha
Date of ComplaintMarch 18, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Ajio has delivered to me different and used products for 2 times and when I am asking for a refund they are claiming it to be a non Ajio product but that is what has been delivered my them. Delivered used product and not initiating refund was last modified: March 18th, 2023 by Consumer Court

Read More...

Ajio not picking up my return products

Posted on by Consumer Court
Name of Complainant Bhavya
Date of ComplaintMarch 18, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have opted for return products on 9th March and the last date for pickup was 17th March . Till now I haven’t got any updates regarding the pickup of my products . RETURN ID:- #Rt101939973( for 2 products) RETURN ID :- #RT102376705(1 product) I have been getting messages that my product would be picked […]

Read More...

AJIO -not refunded amount

Posted on by Consumer Court
Name of Complainant Arushi
Date of ComplaintMarch 18, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi Team, I have purchased few products from AJIO App on March 3rd 2023 and 1 product was torn and untidy and other had size issues so raised for return. I have escalated multiple times for the pick up of the product and refund my money , but there logistics is poor and till now […]

Read More...

Product taken back and not refunding the amount by Ajio

Posted on by Consumer Court
Name of Complainant Puja Gupta
Date of ComplaintMarch 17, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

On 24 dec 2021 i ordered a heel which i received after a few days due to it cheap quality i raised a return request and was picked up on 2 Jan of 2022. The product was returned successfully but they declared it non ajio product and reshipped to me. When i asked the customer […]

Read More...

Not picking up the product

Posted on by Consumer Court
Name of Complainant Himanshi Rajput
Date of ComplaintMarch 16, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have placed the return request of one product on 1st March. According to the customer support the product should be picked up by 10th of March but they delayed the pickup and when I have contacted the customer support they said that they have raised the complaint for the same and It should get […]

Read More...

Not able to return an ajio product since they claim it as non ajio product.

Posted on by Consumer Court
Name of Complainant Anugraha Das
Date of ComplaintMarch 16, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I bought a ajio product but I got a different product from them, so I returned it. After returning the product they are saying that its non ajio product . And I didn’t get any refund or the product. Not able to return an ajio product since they claim it as non ajio product. was […]

Read More...

I purchased a shirt from ajio and returned that but the money not refunded

Posted on by Consumer Court
Name of Complainant Mallikarjun
Date of ComplaintMarch 16, 2023
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

Ajio is good but the thing is I purchased a shirt from ajio and its not good so I returned that shirt but the amount of money not refunded. I purchased a shirt from ajio and returned that but the money not refunded was last modified: March 16th, 2023 by Consumer Court

Read More...