Agoda

Agoda booking cancelled but amount deducted and no refund received

Posted on by Consumer Court
Name of Complainant Mrinal Mishra
Date of ComplaintJuly 18, 2021
Name(s) of companies complained against ,
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had made a transaction from a hotel aggregator app Agoda but upon payment vide my debit card and deduction from my account I was informed by the app that my booking did not go through. Initially I tried to contact the Hotel aggregator about the refund of the amount deducted but was informed that […]

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Room not given as described

Posted on by Consumer Court
Name of Complainant Aditi Bansal
Date of ComplaintJuly 12, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

They charged us for super Deluxe room and have given us deluxe room. And when we are asking for same room they are saying take he is saying he will refund but no other room is available. It’s fraud from hotel and agoda Room not given as described was last modified: July 12th, 2021 by […]

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I tried to book a resort worth Rs. 3578 through agoda app but same did not get paid to the resort and no booking found

Posted on by Consumer Court
Name of Complainant Nyna Purohit
Date of ComplaintJuly 12, 2021
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link

  I tried to book a resort worth Rs. 3578 through agoda app but same did not get paid to the resort and no booking found was last modified: July 12th, 2021 by Consumer Court

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Money got deducted but no booking confirmation

Posted on by Consumer Court
Name of Complainant V Anurag Vishnu
Date of ComplaintJuly 12, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi team, We tried to make a Booking in Agoda yesterday with a debit card. Rs 7505.72 got deducted but then the booking didn’t go through. Calling the customer care number didn’t help at all. Please help me in getting my money back. My bank transaction code is ECOM PUR/RETAIL DOMEST/BAI MH/070721/17:07) Thanks and Regards, […]

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Confirm and prepaid hotel booking by agoda.com denied by property

Posted on by Consumer Court
Name of Complainant Rishi Viahwakarma
Date of ComplaintJuly 11, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

had booked a room at ORCHHA RESORT, TIKAMGARH, MADHYAPRADESH for the day 10 th July of 2021 via www.agoda.com.AGODA give me a confirmation id 572681033 on my mail adress in the mail they confirmid my booking at ORCHHA RESORT.When i reached the hotel i saw the hotel is totally closed .I drive with my family […]

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I booked a hotel room of amount 5397.05 on 5th of july 2021 from agoda website and during payment the money is deducted

Posted on by Consumer Court
Name of Complainant Harish kandoi
Date of ComplaintJuly 5, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked a hotel room of amount 5397.05 on 5th of july 2021 from agoda website and during payment the money is deducted from my bank account and I did not get any confirmation of my booking and on calling the website they say there is no such booking made and I did not get […]

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Amount deducted twice and no confirmation

Posted on by Consumer Court
Name of Complainant Shivani bardia
Date of ComplaintJuly 3, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Respected authorities I have made a booking as a guest and my amount has been deducted twice from credit card I haven’t even received any booking confirmation or booking Id Kindly resolve this issue ASAP as my boookinh is in two days I have attached the receipt Amount deducted twice and no confirmation was last […]

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Payment fraud by agoda

Posted on by Consumer Court
Name of Complainant Rajat singh
Date of ComplaintJune 27, 2021
Name(s) of companies complained against ,
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have made a booking on agoda, while paying the booking amount my money got deducted but booking was not given to me and the money was deducted on name of RETAIL DOMESTIC PT ……here agoda says money never came to them ..but I have payed from agoda website and made a booking on there […]

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Agoda Fraud

Posted on by Consumer Court
Name of Complainant Shinto Shaj V
Date of ComplaintJune 27, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I’ve charged for booking in Agoda app and the booking is not confirmed. I’ve called their customer care and they have nothing to do with that. These people are really a scam.   Agoda Fraud was last modified: June 27th, 2021 by Consumer Court

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