Agoda

Incorrect information about the property on agoda website

Posted on by Consumer Court
Name of Complainant Hamza Salih Erden
Date of ComplaintNovember 1, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Our stay at Motel Punt 14 have been rejected. According to the policy of the hotel as stated by the hotel personnel, children are not allowed, which is not mentioned on the agoda website. On the contrary, hotel policy on agoda website states that “all children are welcome”. This was something I have especially checked […]

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Booked a hotel in agoda which doesn’t exist

Posted on by Consumer Court
Name of Complainant Abhishek Sarkar
Date of ComplaintOctober 17, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Booked a hotel in agoda and they did not provided hotel phone number neither have proper address which can be track Booked a hotel in agoda which doesn’t exist was last modified: October 17th, 2022 by Consumer Court

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Agoda booking scam

Posted on by Consumer Court
Name of Complainant Christopher Clements
Date of ComplaintOctober 15, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Mistake #1 Agoda showed the cheapest rate for the hotel I wanted to book. Nonrefundable. I called the hotel before booking the reservation to make sure they could accommodate my registered service animal. State and federal ADA laws prohibit hotels from refusing my service animals, a seeing eye dog. The Extended Stay America in Round […]

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didn’t get Refund

Posted on by Consumer Court
Name of Complainant Dhanashri Padwal
Date of ComplaintOctober 11, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked a hotel from Agoda app and after checking overall details about the hotel I found that hotel and that contact number does not exist then I cancelled the booking day after and there is full refund before cancellation of 23 Dec. The app shows money was refunded but I didn’t get the refund. […]

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Confirm and prepaid hotel booking by agoda.com denied by property

Posted on by Consumer Court
Name of Complainant Hardik Bhatia
Date of ComplaintOctober 10, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi, I made a reservation through Agoda for a hotel in Rishikesh on 7 Oct. Payment was made online thru my credit card and I also got a booking confirmation. When I called the hotel right after the booking, the number was wrong. Upon reaching the hotel they denied check-in. The Hotel owner clearly said […]

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Denying refund after being granted by agent

Posted on by Consumer Court
Name of Complainant Estela Martinez
Date of ComplaintOctober 9, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Wait if for us to check in customers complained to the receptionist of The new century hotel in amsterdam due to bed bug and it is extremely dirty, canceling their bookings too. Spoke to the receptionist and told us we have to contact Agoda. We called booking .com where the place was booked. Told us […]

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Why are bookings being sent to us when we are not registered with you?

Posted on by Consumer Court
Name of Complainant devendra Singh
Date of ComplaintOctober 5, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Date: 5th Oct. 2022 To Agoda Company PVT. LTD Today on 2nd October 2022, you have booked the room of our property, the details of which are as follows; Client Name : Mr. Shailendra Singh bundela Booking ID No – 786487721 Member in which you have shown on your voucher – 320867157 Property Name: The […]

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Agoda booking fraud

Posted on by Consumer Court
Name of Complainant Ankush bhat
Date of ComplaintOctober 2, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hello, I made a booking on Agoda app for a stay at hotel Enkay residency V block gurugram. The payment was successfully made and got the booking ID. I went to hotel today morning and provided them the booking ID. They denied that they didn’t got any booking from Agoda for this. I tried to […]

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Agoda app cheating

Posted on by Consumer Court
Name of Complainant Roy george
Date of ComplaintSeptember 25, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

We booked a hotel in mysure, we paid rent through online, but when we reached hotel, they said there is no rooms available. When we talk to the agoda customer service they simply wasting our time, they didnt give the room as well as our cash also. Agoda app cheating was last modified: September 25th, […]

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Using my debit card with out permision gor same payment twice

Posted on by Consumer Court
Name of Complainant Neha boradia
Date of ComplaintSeptember 13, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Agoda has saved my debit card details and is charging me same amount twice without my permision i went through lots of truma help me Using my debit card with out permision gor same payment twice was last modified: September 13th, 2022 by Consumer Court

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