I have try registering in act website for a new connection, with in 6 hrs i got a call from act vendor/employee to complete the registration process the person was forcing me to do the payment first! Unfortunately i have done with the payment. Then he told connection will setup in 48 hrs. I have […]

I have continuously tried to call the customer care while no one picks up. I have even raised a ticket. Nobody is bothered to inform about the status of the ticket. I know it is difficult to rectify the issue immediately in the current situation, but at least I need to be notified so that […]

Internet down on 07-Jun-2020, raised the complaint and promised to resolve it within 48Hrs but internet is still down. No response from ACT team except automatic emails, nodal officer and appellate officer as well. At least the local technician could’ve called and informed what’s the issue, lead time to resolve that would’ve felt better especially […]

The issue that I have experienced was: I have 2 connection for ACT as 4 people are working from home. We could achieve this by one connection .As faster network is the majour concern took 2 connections and paid 6 month advance. Frequent connection failure is happening .Recently on 06/06/2020 connection failed and raised complaint( […]

The issue that I have experienced was: I have 2 connection for ACT as 4 people are working from home. We could achieve this by one connection .As faster network is the majour concern took 2 connections and paid 6 month advance. Frequent connection failure is happening .Recently on 06/06/2020 connection failed and raised complaint( […]

#ACTFIBERNET are no 1 cheats they loot money from customers when i upgraded for the 200 MBPS plan they didn’t upgrade the plan when i called the customer service they gave me shit reasons that the router needs to be changed because of ACT i have to waste money buying a router. When the technician […]

Its been nearly 2.5 months, still we didnt get our refund. Issue: Applied for new connection in Tirupati, and paid money before installation, but they delayed the installation, so decided not to take the service and cancelled it and processed for refund. The worst service we have faced in tirupati. We have raised nearly 10+ […]

This team had called and promised me to waive off shifting charges if I make 3 months payment and offer for re connection. After making 3 months payment they called me and confirmed that your shifting charges has been waived off, but still they charged one month bill. When I raised a request simply they […]

This company is looting people, they first requested to pay for new connection and neither provide new connection or refund, when called up customer service they demand us to wait, when sent emails nobody replies not even the nodal officer is bothered to respond. I paid for new connection on 9 April 2020 and I […]

Applied for the new connection in Bangalore on (10 Apr 2020)! The agent is not replying to message or call !!! Not getting satisfactory answers from Customer care people .Payment is done on 10th April 2020, Waiting for the installation and all the process are completed from payment status to customer account verification. I raise […]