Swiggy won’t refund money for order they cancelled

Name of Complainant Na
Date of ComplaintMay 18, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Na:

Hi,
I had ordered some groceries from swiggy instamart the total bill cost was 1513, initially the order was confirmed , later swiggy cancelled it and said it will be credited back within 7 days.
It’s been more than 14 days and I have still not received my refund.when I see the refund status the dates are all jumbled .
Please let me know how to proceed with this .

Image Uploaded by Na:

Swiggy won’t refund money for order they cancelled

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