Swiggy refused to refund after not delivering my order

Name of Complainant Zanofer
Date of ComplaintFebruary 7, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Zanofer:

l am a usual ordering food online through swiggy. And likewise I ordered lunch this afternoon. Unfortunately my phone ran out of charge after the order. By the time, I got my charge on the phone, I saw some missed calls and my swiggy order canceled and they refused to give me a complete refund.

They usually just deliver the food at my society reception and move on.

On contacting tech support, they are saying that they will only refund 50%. I lost my money as a result.

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Swiggy refused to refund after not delivering my order

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