Swiggy refused refund inspite of the missing item

Name of Complainant Suganya
Date of ComplaintSeptember 11, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link
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Text of Complaint by Suganya:

Hi
I ordered the food from Swiggy on 9th Sep 2021. There was 7 items in my list. Only 6 items got delivered. I informed the delivery personnel in few minutes. And also raised complaint for the same. But Swiggy refused to refund the missing item’s money. Also they requested to rate the restaurant. I have ordered from Swiggy. Everytime I go directly to restaurants & buy, I never find such issue. But in Swiggy I have got this missing things few times.

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