Swiggy – Received order from different restaurant

Name of Complainant Lokesh Kumar
Date of ComplaintSeptember 3, 2022
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link
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Text of Complaint by Lokesh Kumar:

I ordered food from restaurant called “The Haveli Family Restaurant, khammam” but received food from different restaurant i.e.. “The Park Restaurant”, and the same was printed on the food box(attached photo as evidence).
Raised an issue with swiggy, but I didn’t get any solution from the support team and they aren’t accepting their fault and feeling guilty. So, filing compliant here in consumer court.

Details below:
order no: 144771376508
Issue ID: 82029150
City: Khammam, Telangana

Image Uploaded by Lokesh Kumar:

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