| Name of Complainant | |
| Date of Complaint | October 6, 2024 |
| Name(s) of companies complained against | SWIGGY |
| Category of complaint | Hotels & Restaurants |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Subject: Wrong Delivery Due to Auto-Location Detection and Refund Request
Dear [Swiggy Support Team],
I am writing to bring to your attention an issue I experienced while placing an order through your app. As I am new to the city, I relied on the auto-detect location feature, which unfortunately selected the wrong address for my order. Unfortunately, I only realized this mistake after the order was delivered to the incorrect address.
I have already raised a complaint and sent follow-up emails, but I have yet to receive any resolution or refund for the undelivered order.But they were not attending it seriously and they are not refunding me.
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