Swiggy is taking too much time to refund my amount

Name of Complainant Amol vishe
Date of ComplaintJune 13, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link
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Text of Complaint by Amol vishe:

I was ordering the food from swiggy.due to swiggy app issue amount get twice debited and both was successful transaction.as per bank report both transaction are successful.but swiggy first said that they don’t havee received any money.on second day they are saying that the order was fail hence they had initiated refund .so.why first they had told me that they haven’t received any order amount.on third day the officer said me that amount will refund to my account onthe same day.but even amount not received yet.again they are saying me to wait .
I am in very need due to swiggy I am sleep in empty stomach as I dint have any money to buy the food as they had taken my amount and used that amount for 4 days.
High action shoukd be takken on them otherwise I need Defamation of 4 days.

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Swiggy is taking too much time to refund my amount

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