| Name of Complainant | |
| Date of Complaint | April 21, 2022 |
| Name(s) of companies complained against | SWIGGY |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hi sir/madam,
Actually I order pizza of rs 551 from swiggy on 11 April 2022 but the taste of pizza was sour and not good in taste. So i raised complaint on swiggy and after conversation with costomer support executive, he told me that 100% refund is initiated and will reflect in your bank account within 5-7 days. After a week when I again ask about this then they are telling me that it’s our executive failure that he didn’t initiate the refund at that time so i will not get a single penny.
It was there fault that they couldn’t do these things properly. Why do I see my loss.
Therefore I request you to please go through this and do the needful.
Order no – 132762920933
Location – kolkata
