| Name of Complainant | |
| Date of Complaint | February 5, 2020 |
| Name(s) of companies complained against | SWIGGY |
| Category of complaint | Hotels & Restaurants |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have purchased 45 samosa and 500g ribbon chips, I didn’t find any scheduled time for order in the app. I have order it. I need the order only at 2.00Pm. I have ordered at 11 AM so I would like to update the timings to customer care I didn’t find any link to customer care. Simply a bot is responding my queries. Then I got a customer call number through the bot and I ask them to reschedule simply they have cancelled my order and a cancellation charge of 709 is deducted.63957610034 order id
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