Name of Complainant	adiseshu
Date of Complaint	January 8, 2022
Name(s) of companies complained against	SWIGGY
Category of complaint	E-Com & Retail
Permanent link of complaint	Right click to copy link
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Text of Complaint by adiseshu:

No one helping to solve my problem.
There’s no fault from my side but I suffering here.
I paid Rs.370.
I need help

My swiggy order ID is : 124442864728

I received special chicken biryani is leaked from packing completely and total food rice chicken and egg is completely out from packing.

It’s very very scary after I saw food in that condition.

I raised complaint on chat after ibsaw that.

And chat automatically told me one of your customer support executive will reach me in 6-8 hrs.

But till now no one contacted me

So I contacted you chat again few minutes back.

One of team member said after long conversation :

You’re unable to validate my claim. And you’ll share feedback to restaurant.

I received food and it’s leaked out completely and inshared my issue in description and I attached 5 images to you.

What else I need to do.

I’m ordering on swiggy very very regularly I didn’t experienced like this before.

if you’re not help me with the problem actually happened to me then what is the use of customer services. And why should I use swiggy. If by any chance this happens again you’ll say: we’ll forward your feedback to restaurant

This is not help at all.

I paid Rs.370

My hard earned money

Food is leaked completely

I shared images also.

What else I need to do.

Please validate my claim and help me with refund or replacement.

Please contact me if you need any other details.

Image Uploaded by adiseshu: