Swiggy failed to deliver the food and not refunding my money

Name of Complainant Surbhi Mathur
Date of ComplaintNovember 26, 2022
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link
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Text of Complaint by Surbhi Mathur:

I ordered food from swiggy app on 25th Nov 2022 with order id #152462902296. Order was not delivered to me but in the swiggy app its showing order delivered on time. I am living in a society and delivery guy did not even reach to my society gate. In our society we have to approve the entry of every coming person and i have not received any notification from society bcoz delivery guy was not came to the gate of our society. Ow siwggy is dening to refund my amount and sayung that they cant do anything. I want to teach lessons to them thats why i am complaining here.

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