| Name of Complainant | |
| Date of Complaint | November 20, 2023 |
| Name(s) of companies complained against | SWIGGY |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I ordered food from swiggy and paid for it during ordering. Later the delivery guy marked order as delivered without calling me once and when I complained to swiggy helpline they said they cannot give me any kind of refund or compensation. Even when the delivery guy is clearly at wrong here. He even admitted on a conference call with the helpline executive that he didn’t call me before giving my order to another person ( as per his story) He didn’t validate the other said person either. I had paid for that order and I am denied refund even after it has not been delivered to me.
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