| Name of Complainant | |
| Date of Complaint | October 6, 2024 |
| Name(s) of companies complained against | PayTM |
| Category of complaint | Banking |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Dear Paytm Customer Support,
I hope this message finds you well. I am writing to request a refund for a transaction made on 24th September 2024 for an Amazon Prime Video subscription. The amount was successfully deducted from my Paytm account, but I have not received access to the service, and Amazon has confirmed that no subscription was activated under my account.
Transaction Details:
UPI Reference Number: 426804615156
UMN: e16714abeaba433297a4c3f7522ae8c1@ptyes
From UPI ID: 8617380189@ptyes
To UPI ID: amazon@rapl
Date of Transaction: 24th September 2024
I kindly request that you initiate a refund for this transaction, as I have not received the service for which the payment was made. Please process this request as soon as possible, as this situation has caused me considerable inconvenience.
Thank you for your attention and assistance in resolving this issue. I look forward to your prompt response.
Best regards,
Ayan Mandal
