| Name of Complainant | |
| Date of Complaint | May 21, 2023 |
| Name(s) of companies complained against | Boat, Flipkart |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
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Dear officer Sub Replace of boAt Micro USB Cable 2.4 A 1.5 m Micro USB 500 Black I have purchased boAt Micro USB Cable 2.4 A 1.5 m Micro USB 500 Black 1.5m against Order ID: OD126072876303614000 Order Date: 23-09-2022 & Invoice Number FAJHUR2300611471 Invoice Date: 23-09-2022 (file attached) by FLIPKART. It was Warranty: 2 Year National Warranty. Presently it was not working. So i have facing problem. I have register complain to boat against complain no 33229813 dt 13.05.2023. Boat company say “your warranty claim request has been rejected because seller mention on this invoice is unauthorised.” (file attached). It is not justified. In my previous experience Boat company have replaced Boat Bassheads 225 in Ear wire purchase from Amazon but no issue. It was great jobs done with full faith. Previously i have purchased lots of product from Boat and also recommended to our friends, colleagues, relatives etc but present curcumtance I promise that not purchase any boat products and not recommended Please note that if customer have purchased from Amazon, flipkart (online) or local store (offline) the manufacture have should be warranty on this product item. So i have requested please pickup the item and get replacement as early as possible. I would be appreciated to look into the matter and help me. Regards Bikash Rakshit Mob 9433937399
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