Stopping of outgoing call facility

Name of Complainant Vidya
Date of ComplaintDecember 30, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Vidya:


My Account balance is Rs. 170, with lifetime validity but I’m unable to make calls as popup/message says outgoing validity is expired. Why I’m being forced to recharge on pack that has a month validity only.(Rs 35 pack with 28 days validity). They also send sms to deduct 24 rupees from my account balance if not recharged.

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Stopping of outgoing call facility

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