Still not product replaced and also not refunded

Name of Complainant Syed Bilal Ali
Date of ComplaintJune 19, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Syed Bilal Ali:

My order I’d no. OD225009547445514000 i requested for exchange
For this order is picked up already but still not i didn’t receive any product or refund
When I questioned many times to customer care they are telling still searching the problem
Today i received call at 4:20 pm from customer care she spoke rashly with me and asked acknowledgement and not solved the problem
I ordered many products from Flipkart I got this problem for first time
Please solve the issue otherwise i will write to RTI

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