Stale food being delivered and not giving full refund

Name of Complainant Abhinav Unnithan
Date of ComplaintOctober 29, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link
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Text of Complaint by Abhinav Unnithan:

We had ordered food through Swiggy from hotel Veetile Ruchi from Dombivli, and we got stale food which was smelling bad. When we raised a complaint with Swiggy, all we were getting was just a refund of 107 rs for food worth rs 357. This was just not acceptable as I had to dispose the stale food and again reorder spending 350 rs from other restaurant. Swiggy’s service was just not acceptable being a customer since long time as they were against providing full refund.

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