Snapdeal : ordred id(34600535904): Order not received so far, but status showing delivered, customer support is telling that “order is delivered”, i tried 10-15 times to contact to support, but same response

Name of Complainant mahendra singh thalor
Date of ComplaintJuly 2, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by mahendra singh thalor:

Hi

I already complained 5 times that my order is not delivered yet.
This is last time,  after I am going to tweet call recording of delivery boy.
Issue :
Delivery boy called me from Laxmangarh in the evening and told me that if u want product now,  then come to Laxmangarh,  Or else tomorrow I will delivery to your home town (roru badi).
I told,  plz deliver tomorrow.
Then he said OK and disconnected the phone.
After 2 hrs,  I got message that order delivered. I thought,  he will delivery tomorrow morning.
I waited for 2 days,  but delivery boy didn’t contacted me.
Then I complicated via snapdeal app 4 times,  but they are telling order is delivered.
This is so much frusting that even after 20 days i haven’t received order and I am not getting reposnse from you.
I will now tweet everything.
I already paid money, but order not received.
My order details are as
:
Contact number : 7549403444
Suborder id: 34600535904
Registered mail address: singhthalormahendra@gmail.com
My this registered email id is not working, because I deleted this email id.
Please do needful ASAP.
I will viral recording of delivery boy.
Now I am going to police to register FIR against snapdeal and delivery boy.

Snapdeal is wasting my time and money.
I tried 10-15 times to snapdeal but they are sending same message every time.
“Dear Mahendra Singh Thalor, We have worked on your delivery request and your order has been delivered. Hope you like your order. If you have any further queries related to the order, please respond to the email you received from us. We will be happy to assist you. Team Snapdeal”
Thanks and regards
Mahendra

Image Uploaded by mahendra singh thalor:

Snapdeal : ordred id(34600535904): Order not received so far, but status showing delivered, customer support is telling that “order is delivered”, i tried 10-15 times to contact to support, but same response

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