Sir in my cibil shown one NDXP personal loan but dont know how to pay

Name of Complainant	Gowthaman
Date of Complaint	October 25, 2023
Name(s) of companies complained against	Jio
Category of complaint	Mobile Phone
Permanent link of complaint	Right click to copy link
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Text of Complaint by Gowthaman:

I have one NDXP loan but don’t know to repay the loan . The loan is spooling my cibil score

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