SIM DEACTIVATED

Name of Complainant Neha Dhiman
Date of ComplaintSeptember 12, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Neha Dhiman:

From past 8-10 years i m using airtel.. but on 8th September 2022 i recharged the number after that my sim stopped working.. I called the customer care but they told that this number is not with airtel.. I have all the recharge proofs but they denied & suggested to visit nearest store . I visited the store on 10th but they also refused to do anything . Today they are saying we will generate sim in 24-48 hrs ..but their is no guarantee that the sim will be activated or not. What is my fault in it??? They said the documents are not proper & without as any prior intimation they have disconnected my number.. I m facing a lot of problems as it an old number & i m using it professionally & personally also . Please help

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SIM DEACTIVATED

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