Sim card lost

Name of Complainant Irfan ul Islam
Date of ComplaintFebruary 11, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Irfan ul Islam:

The service of your staff in call center(ACCESS SRINAGAR J&K) is not in proper manners.. I have lost my sim card bearing 8899734993..  On 9th of feb (near about 3pm) i called the customer service department to block incoming and outgoing of my no. asap, then they blocked my no. after giving a proper authentication… But on the same day 8.30 near about the customer care unbarred my no.without proper authentication… Why they unbarred my no. without proper authentication… I am fearing that the same sim card no 8899734993 if used anti nationally would be an offence under my name and that too in the current circumstances..   Airtel broke my privacy i will register a case at TRAI and consumer court… Call me 8494025180/6005069496
        I am intouch with the concerned Police Station related the same issue of my sim card… I requested the police station that the Airtel company/ACCESS SRINAGAR ‘S  Customer care Advisor be dealt with iron hands and action under rules be initiated against the advisor/culprit who unbarred my no. Without proper authentication

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Sim card lost

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