| Name of Complainant | |
| Date of Complaint | December 2, 2023 |
| Name(s) of companies complained against | Flipkart |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have purchased product sigri gas wala but it’s was defective and i tried to call on consumer number 9354146797 but they switched off and ignore my message on WhatsApp for the concern of there send defective product of gas stove.
Image Uploaded by Rameshwar mishra:
I purchased a Sigri gas stove in January 2026 with a 2-year warranty. Unfortunately, the product appears to be defective and has caused a serious safety incident.
On 22 June 2026, while the stove was being used normally, the glass top suddenly shattered completely. This created a highly dangerous situation and could have caused severe injuries to my family members. Thankfully, no one was seriously hurt, but the incident was extremely frightening and unacceptable.
After the accident, I repeatedly tried to contact your customer care number (9354146797), but the phone was switched off. I also sent messages on WhatsApp regarding this serious safety concern, but I have received no response from your team.
A gas stove is a household appliance that must meet basic safety standards. The complete failure of the glass top within a few months of purchase raises serious concerns about the quality and safety of this product.
Regards,
Sonam Pathak